TrygloeReviews of trygloe.com

I made a one-time purchase from this company and was shocked to discover—one month later on October 8th—that €27.21 was charged to my credit card for a subscription I never signed up for. I was never informed about any ongoing subscription, and I certainly did not agree to it. I’ve sent multiple emails to their customer service, but I haven’t received any response. It’s incredibly frustrating and disappointing. Now that I’ve come to leave a review, I see many others have had similar experiences. It’s becoming clear that this might be a recurring tactic used by the company, and it feels like a deliberate way to take advantage of customers.

Website says it offers a money-back guarantee if it doesn't match your skin-tone, which it claims to do with any skin tone once you blend it in. I got it and when I blended it in it was still noticeably more orange than my skin and didn't match at all - on top of that it barely made any difference to my acne that I wanted to cover. Basically concealed nothing and just felt heavy on my face and looked orange and artificial with no benefit. Contacted customer service and they claim you can only get a refund if the product is unused and still packaged. How can they claim to offer a 'money-back guarantee' if a product doesn't meet a standard you can only test by using it, but then say refunds only apply if you haven't used it yet? Those are mutually exclusive. Scummy and intentional.

Foundation colour match is good , however application isn’t great as it sits on the skins surface, using a foundation brush doesn’t blend it only moves the product around , had to go back in with a beauty blender. After having it on for an hour I had to remove it my skin was irritated and my eyes were watering . I won’t be using it again

This company is bordering on criminal! I stated back in July 2025 that I didn’t like the product sent (after the initial shipment didn’t even arrive and eventually after several SHOUTING emails I got a refund on the initial non-arriving order). I received the order the second time but I don’t like the foundation. Yes the colour change worked but it’s thick and greasy even if one uses a small amount! SO… I asked for a cancellation of subscription. Told my bank and they stopped further payments (for a period of time) and I could see Gloe constantly applying for payment. This was after I had received an email in July confirming they would add my details to their cancellation list. We’re now in September and for whatever reason Gloe has managed to take a further subscription from my account and are sending another bottle of this inferior product! I have sent so many emails requesting they cancel this but all I get told is it’s too late to cancel?!?! They are thinly veiled criminals in my opinion! Do not touch this company!!!!

Poor quality product and also you cannot escape thier two month subscription once you click on it. By eu laws this is not legal

Ordered the product like a month ago and haven’t even received it yet. I don’t think I ever will. Anyway, moving on to something better, any recommendations?

Absolutely terrible company. I never intended to sign up to a subscription, yet they’ve been taking money from my account without clear consent. The product itself gave me an allergic reaction, and when I reached out for help, they ignored multiple emails. The cancellation process is made intentionally difficult, clearly designed to trap people into paying for something they don’t want. This feels like a scam. I can’t use the product, I didn’t agree to ongoing charges, and I’m financially struggling — yet they continue to take money without resolution. Do NOT trust this company. Avoid them at all costs. If they don’t refund me, I’ll be taking legal action and making sure this review is seen everywhere possible.

The worst customer service experience I have ever had. Deceptive marketing with the subscription pricing. No response to emails and enquires. After several attempts to correct the situation I just gave up added their email to my spam list. Buyer beware.