Philipp R.
My order arrived with a completely…
My order arrived with a completely broken flacon. I documented everything with photos and contacted customer service immediately. Since then I have sent five emails – and every single one was answered by the same generic AI auto-reply. Not a single human has looked at my case. No refund, no replacement, no real response. Weeks have passed and I am still out of pocket for a product I never received in usable condition. At this point it is hard to call this anything other than a scam. Avoid this seller – once they have your money, you are on your own.


