Kerry
The cancellation process is extremely…
The cancellation process is extremely hard and unclear as well as the fact your product is a subscription and this was also not clear, I contacted support 3 times before being able to cancel. It took a long time to get any response, wouldn't cancel my order and took further money from my account. This is unacceptable and a scam. The process for cancellation was extremely difficult and frustrating and support would cancel said had to be done on my end. I find this disgusting and a form of desceit especially people being unable to cancel. Very poor. I wouldn't reorder even IF this product WAS fantastic due to the poor customer service and the fact you scam people out of money with unclear subscriptions and extremely hard to cancel process. I am extreamly unhappy and won't ever recommend this to anyone.
Response from TrybloominSep 29, 2026
Hi Kerry, Thank you for taking the time to explain what happened. We’re genuinely sorry for the frustration you experienced, especially having to contact our team multiple times and feeling that you were not getting a clear or timely resolution. We understand that when a customer wants to cancel, the process should feel clear and straightforward. We also understand why being charged again while you were trying to resolve the situation would be particularly upsetting. We don’t want to dismiss your experience or simply respond with a standard apology. We would like to review this properly, including your previous conversations with Customer Service and how your cancellation request was handled, so we can understand where things went wrong and make things right where we can. Our Customer Service team is available at **[[email protected]](mailto:[email protected])**. If you have already been communicating with us, please continue there and mention this Trustpilot review so we can connect everything to your case. If you haven’t yet provided your order number, please include it along with the email address used for your purchase. We’re very sorry that your experience has left you feeling this way. We take your feedback seriously, and we would appreciate the opportunity to work through the details with you rather than leave your concerns unresolved. Warm regards, Bloomin Team




