Auri NutritionReviews of tryauri.com

Response from Auri NutritionOct 10, 2025

Hi Cindy, Thank you for sharing your feedback and we’re here to help. Upon checking, we did receive your email and replied the same day to confirm that your request had been taken care of. It’s possible our reply may have landed in your spam or junk folder, so we recommend checking there just in case. If you still have questions about your account or need further assistance, please feel free to reach out to us directly at [email protected].

Response from Auri NutritionOct 9, 2025

Hi Bob, We’re sorry for any confusion or frustration this situation has caused. We were able to locate your email and have already responded with details about your order, including how it was placed under a subscription and the steps to move forward. We completely understand how this can be upsetting and want to make sure everything is clear. If you have any other questions or need further help, please don’t hesitate to reply to our email. Our team is here to assist you.

Response from Auri NutritionOct 8, 2025

Hi Kristy, We’re sorry to hear that the product didn’t meet your expectations. Functional mushrooms can interact with each person’s body a bit differently, so the experience and timing of results can vary. We appreciate you giving our Super Mushroom Daily Gummies® a try and sharing your feedback. It helps us learn and improve. If you need any assistance, please reach out to us at [email protected]. Our team’s always happy to help.

Response from Auri NutritionOct 8, 2025

Hi Kimberly, We’re sorry to hear you haven’t felt the difference you were hoping for. Each person’s body can respond in its own way, and the results may show up differently from one individual to another. Your feedback means a lot to us, and we truly appreciate you giving our mushrooms a try. If you have any questions or need assistance, please feel free to reach out at [email protected].

Response from Auri NutritionSep 5, 2025

Hi Stuart, I was able to find your account, and I see that you reached out to us through TikTok chat where we shared the details of your order. Your request has already been processed, and I’m truly sorry for any disappointment this experience has caused. If there’s anything else you need, please don’t hesitate to reach back out — we’re here to help.

Response from Auri NutritionAug 10, 2025

Hi Cameron, We’re truly sorry to hear that you felt this way about your experience. We work hard to make our processes clear and fair, and we never want anyone to feel misled. Our orders are fulfilled very quickly to make sure customers receive their products as soon as possible. For subscription orders, we also send reminder emails 3 days before each renewal so there’s time to make changes or skip if needed. While we do our best to cancel an order when a request comes in, there are times when it’s already in the shipping process and can’t be stopped. Our return policy — available here: https://www.tryauri.com/policies/refund-policy — is in place to be fair to both our customers and the company, and we always aim to work with each person on a resolution that feels reasonable. We were unable to locate any order under the name provided in this review, but you’re always welcome to reach out to us at [email protected]. Our team is here to help and guide you through any concerns.

Response from Auri NutritionAug 8, 2025

Hi Shandi, We're really sorry for the confusion and truly understand how frustrating this experience must have felt. To help clarify, your first order last July 2 was placed as part of our subscription program which includes labeled options, discounted pricing, and reminder emails sent 3 days before each renewal. That said, we know it’s still easy to miss when you're just trying to get your wellness routine started. We’ve since gone ahead and canceled both your subscription and the most recent order, and a full refund has been processed. No further charges or shipments will occur. We never want anyone to feel caught off guard, and we genuinely appreciate you reaching out so we could help get this resolved. If there's anything else you need, our team is always just a message away.