Auri NutritionReviews of tryauri.com

I placed an order that pended in my bank several days until Jan. 2 when it cleared. Have never received an order confirmation or a way to track my order. Only auto replies to email inquiries. I am getting many ad emails each day. I want confirmation of my order and the products which I paid for. IT IS NOW Jan. 20 and ADDING to this post. I STILL have not received a call back or an email. My inbox is jammed with advertising from Auri and have received auto replies. MY ISSUE HAS STILL NOT BEEN ADDRESSED BY A REAL PERSON. ENTRY 3, JAN 21. STILL NO RESPONSE. MAYBE THEY DON'T CHECK REVIEWS, EMAIL OR VOICEMAIL???

My order just hasnt showed up and it’s been over a month. Customer service is not responding to anything. At this point. They basically just stole $200 from me. Shop elsewhere for this type of product. Lots out there.

Haven’t ordered and won’t. Companies with no real customer support have no business being in business. 🫵🏻

Did not receive 2 of the items promised when I placed the order and included in the invoice - they were free, but they influenced my decision to buy. Customer service is non-existent. No phone number to call and only receive robo responses to my emails without anybody replying with an answer to my question.

The product was good. I don't know if they ll change the quality but my first order I was waiting for too long. I ordered two bottles of lions mane and one of different mushroom. The one bottle was send by mistake. Now I was charged for one bottle of Lions mane on December 30 that I never ordered. I never sighted for an automatic ordered as well. I want my money back for order #3254976722 which I never placed and I want a refund for a one bottle of Previous order and my information including all billing info of my card, my address be arise from your system and Unsubscribe me please. Natalya Lewis.

I am writing to formally address several issues and request immediate action on your part regarding my account and recent transactions. Cancellation of All Orders and Subscriptions It has come to my attention that orders have been placed on my behalf without my explicit approval, seemingly every fourth week. This practice is unacceptable and was not authorized by me. Effective immediately, I demand that all future orders and any subscriptions associated with my account be canceled permanently. I do not wish to receive any further products or be charged for any additional shipments. Refund Request for Orders I placed the following orders: Order number: 545148 Order number: 509689 My package from the December 3rd order has not yet been delivered to me due to it being held at the border and requiring additional payment to clear customs. I was informed that I would need to pay additional fees to release the package, which I find unreasonable. On December 16th, I emailed your team requesting a refund for this order. However, I have not received any response or acknowledgment of my request to date. This delay in communication is deeply concerning. Additionally, I received an email from your team on December 1, 2024, promoting a discount and referencing a future order set for December 28, 2024. However, the provided links in the email do not work, further complicating my ability to manage my account and orders. Please refund the full amount of these orders immediately, as I have not received the products and do not intend to pay the additional customs fees to retrieve them. Deletion of Credit Card and Payment Information I am also requesting the immediate removal of all my credit card and payment information from your system. I no longer feel confident in your company’s ability to handle my personal and financial data responsibly. I expect written confirmation once this has been completed. Lack of Communication On December 16, 2024, I sent an email to hello tryauri.com regarding the refund request for my package. I also contacted you again on January 16, 2024, but I have not received any reply to date. This lack of response is unacceptable. I have also contacted my bank regarding this issue to ensure that no further unauthorized charges are made to my account. Additional Concerns and Next Steps Your lack of response to my previous emails is troubling, and I am now escalating this matter to ensure prompt resolution. I trust you will address my concerns with the urgency they deserve. If I do not receive a satisfactory response within seven (7) business days, I will have no choice but to escalate this matter further, including but not limited to disputing charges with my bank, filing a complaint with relevant consumer protection agencies, and sharing my experience publicly if necessary. Summary of Requests To summarize, I require the following actions from your team: Cancel all future orders and subscriptions immediately. Refund the full amount for the orders associated with the following numbers: 545148 and 509689. Delete all my credit card and payment information from your system. Confirm in writing once the above actions have been completed. I trust that you will handle this matter swiftly and professionally. Please respond to this email with confirmation of the requested actions no later than [insert specific date, e.g., seven business days from today]. Thank you for your immediate attention to this matter. Sincerely,

Fyi, a 1 star is being kind! I have been waiting for over a week for a response. Maybe they are on vacation? Either way , terrible customer service and not sure the product even works. Anyone else having problems like this? Please return my money for this broken shipment and absolutely no response from your team. Very disappointed.

I placed an order on Black Friday and have yet to receive my order, a response from customer service, or the refund I requested. I have written to customer service repeatedly, I have reached out to the post office to try and use the “tracking number” I was provided, and I have heard back NOTHING. No response from customer service, only 1 email address to reach them, and no phone number or contact information to be found. I will be working with my bank to recoup the money this company swindled from me. 100% do not recommend, do not do business with this company, they will make all the promises you want to hear, then will take your money and leave you hanging out to dry.