Auri NutritionReviews of tryauri.com

A complete rip off. Unfortunately, I made an impulse buy after seeing one of Auri's ads on social media, which illuminates that the customer is going to have more energy and less anxiety. Nothing could be further from the truth. Take my advice, and spend your money elsewhere. An update: After submitting my negative review on Auri, they sent me an email with a discount code for a new purchase! Talk about a message falling on deaf ears...

I ordered €100 worth of products in October 2024. They never arrived and I was told in December they would be shipped again. They were not. No one replies to emails.

Received a broken bottle of Chaga Elixir. Emailed their support email on the day of the event 12/18/2024 Haven't received a response or anything for over a month. (Date of review 1/28/25) Terrible Customer service and auto signup for subscriptions.

First of all, their website is not clear about the product being shipped from the US. As a result, I had to pay 40 EUR extra customs on a 80 EUR order. On the top of that, the product was never delivered. And worst of all, eve though I contacted the customers center several times to find a solution they just ignored my emails. 120 EUR spent on learning a valuable lesson.

I would put a 0 rating if I could. This company will not contact me back, I was in the hospital from this product and they are waiting your 60 days to contact me and charge my credit card. If anyone has a way to contact them? I’ve been waiting for 4 weeks and no reply. Help?

It was never made obvious that I was signing up for a subscription. In fact I didn't know that until I was charged for another order. 4 emails went out, starting on January 9th. No response. I finally looked them up on Facebook. I left a very unkind message for the public to read. I got a response from that post via Messenger in less than 3 hours. I went to the order page and after a great deal of looking around, finally found the CANCEL SUBSCRIPTION link. Which I did. The money was refunded to me in less than 5 hours. It just cleared my bank. I just went back and deleted my credit card information. I am not being allowed to post the Facebook link that is active. (There seems to be 2 other Auri pages, but only one seems to be actively monitored.) I also gave them 3 business days to fix this, or that I would be submitting a complaint about them to the Better Business Bureau and the state Attorney General. I was contacted very quickly.

Gummies did the opposite of what they claim to do. I have written multiple emails going on two weeks now still have not got a response. They offer a 100% moneyback guarantee, but they have to actually check their messages and send it. This feels like a scam.

The product is great (at least the gummies were) but the elixir bottles were sent in a bag and were broken. I've been trying to get a refund or get new ones for the last 5 weeks. I got one email saying they had a lot of emails to respond to, and they have been radio silent. HORRIBLE customer service. They take your money and don't care about if it's delivered in tact.