Nia
One purchase no previous notifications…
One purchase no previous notifications where it tells you that you can't refund or can refund, £90? I can literally use Chat GPT for a response, i don't understand what this will help me find out or help me get something more?
Response from Apt AIJan 20, 2026
Thank you for your review - sorry this felt unclear and frustrating. Pricing and plan details are shown before purchase, but we hear you that it should be easier to notice earlier in the flow. If you’re not satisfied with what you received, please email [email protected] and we’ll look into your case and help.