Andrea L.
YIKES!
Gave them 200 dollars. Then they disappeared like a fart in the wind.

Anava Health (also known as TryAnava) is a licensed telehealth clinic specializing in personalized weight loss, peptides, hormone support, and mental wellness. Our services are fully online and designed to meet the needs of real people navigating real life—with fast access to licensed providers, medically sound prescriptions, and transparent pricing that keeps you in control.We offer GLP-1 medications like Semaglutide and Tirzepatide for weight loss, as well as advanced peptide therapies including NAD+, Glutathione, MIC/B12, and GAC injections to support metabolism, energy, recovery, and fat loss. In addition, we provide mental health and emotional support to help patients stay motivated, overcome setbacks, and make lasting change from the inside out.Every prescription is written based on clinical need and provider discretion, with a strong emphasis on FDA guidance, compounding compliance, and patient safety. We partner only with licensed 503A pharmacies and ensure all medications are prescribed as custom compounds—not mass-produced commercial substitutes.Anava Health was built to eliminate the barriers that hold people back: confusing subscription models, inconsistent refills, and care that doesn’t feel human. With no memberships, no refill roulette, and no gimmicks, we give you access to qualified providers, clear guidance, and a treatment plan that actually works.Whether you’re just starting your weight loss journey or maintaining long-term results, we’re here to support you—physically and emotionally—every step of the way. Our goal is simple: help you feel like yourself again, with care that’s safe, effective, and easy to access from anywhere.Learn more at TryAnava.com or search for Anava Health to start your personalized plan today.
Anava Health (tryanava.com) has 31 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 19 reviews with 1 star · Clear filters
Andrea L.
Gave them 200 dollars. Then they disappeared like a fart in the wind.
Danielle
Horrendous customer service. I placed an order on November 8th and still have no idea where things stand. I received an order confirmation that same day, but have had zero communication since. I’ve contacted customer service multiple times with no response: November 11 – emailed November 17 – emailed November 18 – called November 19 – emailed Your website states a 5–7 business day processing timeframe. The lack of communication and clarity around this timeline, paired with the complete lack of response, is simply unacceptable given the amount of money spent on these products. UPDATE 11/20/25: I was immediately contacted after leaving this review and received a text with a link to their app inviting me to the portal. To clarify, there was no prior invite or link included in the confirmation email, nor any information indicating that an app would be used for communication. Some of this confusion could have been avoided if expectations and timelines were communicated more clearly from the beginning. I completely understand waiting, but I would have appreciated more transparency and clarity about the process and expected timeframes for both prescription approval as well as filling the the prescription. As for my prescription, it was approved immediately once invited into the ap and getting connected with a physician. UPDATE 12/3/25: Have recieved 0 communication or updates on my order since being contacted by Anava since writing this review on the 20th. I have contacted customer service yet again with no response. While I have a friend who has not had these issues and has had success with this site, I do not feel like this is a reputable company.
Response from Anava HealthNov 20, 2025
Hello there, Thank you for sharing your feedback. We understand delays can feel frustrating, and we sincerely apologize if your experience has not been as smooth as intended. For transparency: • Compounded prescriptions require provider review and approval before they enter pharmacy processing. • Once approved, pharmacy turnaround is typically 5–7 business days, as stated on our website. • Following the placement of a prescription request, the confirmation email includes a link to our secure patient portal, which is required for clinical communication, medical clearance, and status updates. If communication occurs outside the portal (such as through general email), this can affect response time or processing, though we do our best to monitor all channels. That said, we have located your case and a member of our team has now reached out directly to assist, ensure portal access is in place, and provide the latest update on your prescription. We appreciate your patience and the opportunity to improve. Please don’t hesitate to reply once connected — we’re here to support you. — Anava Health Support Team
Tim
Didn't respond to multiple attempts to refund. Stopped all communication when asked for a refund. Requested refund because it took way too long. Edit: I sent multiple emails requesting refund and they didn't respond until I posted this review. Now they say they promptly responded. If you can wait multiple weeks from payment to have your medicine shipped then give Anava a try. Every other online pharmacy ships in one to two days from payment and only takes 2-3 days to receive.
Response from Anava HealthNov 19, 2025
Thank you for taking the time to share your experience. We understand how frustrating delays can feel and genuinely appreciate the opportunity to clarify. For transparency, our records reflect the following: • We received one request regarding a refund. • Our team responded to that request and advised that your order was scheduled to move forward that same day. • Although processing was still within the standard timeframe for compounded prescriptions, you elected to proceed with cancellation. It appears your approval was 8 business days ago. • We immediately contacted the pharmacy in an effort to halt fulfillment and processed a refund as a courtesy, even though your case had already moved into active review by your provider. While we understand the process may have felt lengthy, compounded medications do follow different handling requirements than standard retail prescriptions or ready-made products. Nevertheless, we take all concerns seriously and are continuously improving communication and processing timelines. We sincerely wish you the best moving forward and are happy to provide supporting documentation privately if helpful. — The Anava Health Team