Nelly N.
Never received third vial
I have been waiting since December and I never got my third vial. They are not responding to messages or emails at all despite multiple attempts at being contacted. I would like a refund at this point.

Anava Health (also known as TryAnava) is a licensed telehealth clinic specializing in personalized weight loss, peptides, hormone support, and mental wellness. Our services are fully online and designed to meet the needs of real people navigating real life—with fast access to licensed providers, medically sound prescriptions, and transparent pricing that keeps you in control.We offer GLP-1 medications like Semaglutide and Tirzepatide for weight loss, as well as advanced peptide therapies including NAD+, Glutathione, MIC/B12, and GAC injections to support metabolism, energy, recovery, and fat loss. In addition, we provide mental health and emotional support to help patients stay motivated, overcome setbacks, and make lasting change from the inside out.Every prescription is written based on clinical need and provider discretion, with a strong emphasis on FDA guidance, compounding compliance, and patient safety. We partner only with licensed 503A pharmacies and ensure all medications are prescribed as custom compounds—not mass-produced commercial substitutes.Anava Health was built to eliminate the barriers that hold people back: confusing subscription models, inconsistent refills, and care that doesn’t feel human. With no memberships, no refill roulette, and no gimmicks, we give you access to qualified providers, clear guidance, and a treatment plan that actually works.Whether you’re just starting your weight loss journey or maintaining long-term results, we’re here to support you—physically and emotionally—every step of the way. Our goal is simple: help you feel like yourself again, with care that’s safe, effective, and easy to access from anywhere.Learn more at TryAnava.com or search for Anava Health to start your personalized plan today.
Anava Health (tryanava.com) has 31 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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31 approved reviews, newest moderated first
Nelly N.
I have been waiting since December and I never got my third vial. They are not responding to messages or emails at all despite multiple attempts at being contacted. I would like a refund at this point.
A. R.
Took forever to receive my order back in October. I tried to cancel but finally they sent it. However, I wonder what it was they sent because I started getting my trizepatide from my doctor and I have actually seen a difference. Whatever Anava sent me didn’t do anything for 12 weeks.
Devyn L.
Ordered, stole my money.. kinda pissed.
Olena Z.
I ordered from them in September 2025, no follow up, no communication whatsoever. I ordered 3 months plan, they sent me 2 months vials in October and I haven’t heard anything since. The third vial was never shipped. Do not recommend this company
lmfb
Anava is a total scam. They take your money and don't deliver product or respond. They don't return messages- they can't be even contacted outside of internal messages on their website to which they don't respond to. Both of my daughters recently "bought" GLP-1 product, one paid $598.95 in November for her second 3mo dose, they didn't deliver and have not returned any of of her attempts to message them for a refund. My other daughter paid $399.00 (back in October!) she too never got the product and they also did not respond to any of her attempts to get a refund. Neither got product or refund, Anava literally just stole their money. Their chatbot just says they will elevate the issue to the team to which never respond. They've ripped off my family combined almost $1,000. Avoid at all costs.
Tracie S.
I would not order from this company again I did receive my medication it took a long time and it did work that the good part. But they are now having very bad issues and the owners has been reported to have legal issues please find another company I switch Brello so far so good
Noreysol
If I could give it 0 stars I would. I placed an order on 11/13/2025 and to this day 12/19/2025 I have not received my order. They are extremely hard to communicate with and the communication completely disappeared. They took my $330 dollars and not product, no way to get reimbursed. Also, the owner is in currently as of me writing this is in jail for fraud. Do not order from this company. Check Reddit the hundreds or other customers who have not received orders and the lack of communication with this company. They are still taking order that they cannot fulfill.
Lia
I have been waiting 2 weeks for a response. I emailed both email addresses I had , messaged through spruce (their patient portal app), messaged the CEO on Tik Tok and still nothing. The phone number on their website does not even work. I am due for my refill and now will be without medication. I really liked what I was using, and I am very disappointed because I was trying to order a 6 month supply. If you do not have enough help for the volume you have, do not continue to take new patients. SO UPSET. I am going to have to order from a different company.