Darren
Bought plastic nest boxes from moondown…
Bought plastic nest boxes from moondown farm about 12 months ago and when they arrived I found one of the removable perches was in 2 pieces and not fixable, i contacted the seller who said they couldn't do anything as the item comes from Italy and they have no spares. I asked if they could send me a replacement from their stock and then request another from the Italian manufacturer but they said they couldn't and there was nothing they could do unfortunately. I had spent several.hundrrd pounds before with this company but it didn't count for much, worse still, I was being asked by Ebay for a review and in the end I posted what had happened to stop getting the review requests , this was a bad move as the next time I went to order something from moondown farm I noticed at the top of the page in red " the seller is not allowing you to buy from them". I didn't write anything untrue but obviously this company will not tolerate any negative reviews even if accurate , i have looked on their ebay reviews and there are no negative reviews not surprising ,wish I hadn't placed the review now which is probably how the company intended me to feel as a way to punish me. How can ebay allow only positive reviews to be posted as this does not help the customer, just bad companies who gey away with treating people as they like..



