TrustPoint InternationalReviews of trustpoint.one

Worst experience ever

I ordered flowers and Prosecco from M&S to be delivered by a certain day. The delivery never arrived and a had no notification that it was delayed. I contacted M&S. they said yodel had received it but something there end meant the flowers didn’t get delivered. Really poor that I had to chase the delivery. M&S did reorder them but they still arrive a day late. I was only given a £5 voucher as compensation. I would have expected a full refund. Terrible service, will not use again.

Our experience with Sopra Steria (Croydon,UK) was horrible. The lady who attended us had aggressive behaviour and was rude. My daughter felt so bad that she cried as well after leaving the premises.All this happened when we visited their office 35 Dingwall Road , Croydon.

Chatham theory test they are just after money my Daughter is a clever girl should of past second time This place take the you know what they change questions constantly to make you Foul

Polestar no communication until you contact them then it’s the silent treatment again as they don’t want to give answers

I have booked a flight ticket with Travel2be on 9th March but did not receive any tickets yet. I have tried to connect with them over email and call but no response. I have called Emirates Airline and they confirmed that there is no booking made with Passenger name. Looks like its a scam or fraud to me.

I ordered a sofa , chair, and footstool from Designer Sofa4U. Co. UK I received it last Friday the 4th of March 2022. It was covered in plastic I asked the delivery men if I could take the plastic of before they left they said no and asked me for the balance producing a debit card machine. The foot stool I ordered hadn't arrive they said they knew nothing about one. I unwrapped the furniture the cushion for the chair had just been thrown on it it hadn't been properly filled in one or the corners ir was all crumpled there was quite a few marks on the sofa and chair. I rung the company and they could have cared less he said I had to email my complaint with photos I asked to speak to a manager they said no I wrung up 3 times they put me on hold no one answered. I told them my mobile was broken I was waiting for a new one they told me to go ask someone to let me use theirs. I am 76yr I couldn't do this it was rude I said. My daughter in law came the next day she was horrified when she saw the furniture and emailed them with photos. On the Monday I wrote a review someone must have read it has the phoned me and said they would collect it and if it needed mending they would mend it I said no I wanted a full refund they said if I asked for that they would keep 30% I said that was illegal they said I had no option but to have the furtitire inspected and if marke they would mend it. I contacted the citizens advice bureau they said it was totally illegal as it was within the 30 days if the furniture wasn't satisfactory I could get a full refund. I had to fell them this in a letter that they would compile for me. I would never get anything from this furm again and defiantly never reccemend them.

BATHSTORE at Homebase. I recently purchased a floorstanding toilet uniit. It arrived with a toilet cistern included in the price. However, the cistern was not the one I ordered and does not even fit inside the Toilet unit. I have made three phone calls and sent four emails, with photos showing that the cistern is incorrect and unfit for purpose. All I get after weeks of frustration is a customer service which I can only explain as totally ignorant of my valid complaint. I am told I can buy the cistern I originally ordered, but have to pay another £51!! This has got to be the worst customer service departments that I have ever had the misfortune to experience.