Trust Capital, USAReviews of trustcapitalusa.com

Easy to work with!

First Trust Capital USA is a BROKER not a lender. They broker for Global Financial out of AZ Global Financial is the company that has the funds, the investors, etc. First sign of being a bad outfit: They ACH'd my account for $900 without telling me and without sending me a receipt weeks before the deal was even close to closing. Then on a check list they asked for the money again and I paid it a second time in a money order. I had to ask 3 times to get them to reverse the $900 ACH. Equipment purchase for $128K Leased amount requested (after being told I need a big chunk down): $90K Offered in writing: 24 Month lease: First and last month: $4951.78 and 22 payments of the same. With $1 buyout Then the jerking around comes: 36 month lease 20% FMV Buyout I said no and kept arguing about original offer then I was told to call their Credit Manager, "name had to be deleted per t&c" . However, "name had to be deleted per t&c" does not work for them, but for Global Financial out of Arizona. "Name had to be deleted per t&c" starts asking me for the same stuff I've given the sales manager and owner at Trust Capital USA (now remember, I don't know anything about Global Financial) After the credit manager of Global Financial and I (two former Bostonians) clear the air and we figure out the nonsense, he sends me the term sheet: $5100 for 24 months with $9K down 20% FMV buyout OR 12 more payments of $5100 a month with a $1 buyout. Lets do simple math: Adding the potential of a 20% kicker on top of $131,400 for a $90K lease is equivalent to borrowing from the local bookie in Little Italy. (20% of $90K = $18K + $41,400 = $59,400 on top of my principle of $90K or 66%) Or more depending on their thought of FMV on the system. My financial picture: My personal credit score is excellent. I put 30% down on the equipment. I offered a Personal Guarantee with millions in free assets on hand. The Run Around: Credit approved, given terms, then no paper work, then a "New higher" rate a couple of weeks latter, (investors who are putting up the cash want a 36 month lease not 24 month lease), I said no to the new terms, then 3 days latter promised a slightly higher (Under $50 a month higher) terms for 24 months, I said yes, send the paper work. (in reality it was almost $150 a month more) Days go by, no paper work, then a call from the owner of Trust Capital USA. The owner tells me the sales manager had no authority to offer me the deal and it is off the table and wants me to pay more money or put more money down or go 36 months. I said no, I am out, send me my $11K back. Then the sales manager of Trust Capital USA emails me and says he has the paper work for the original terms and they are ready to go. I do business with people I trust, not with contracts, terms and lease %'s. The owner of Trust Capital USA and in my opinion has poor business ethics. I am not doing business with Trust and I would advise you to find other direct lending sources & not a broker. The credit manager from Global Financial was straight forward and honest, if the cost of money was not so expensive I would do business with them. Fortunately I have the means to get this done at sub 4.5% rate. Final thoughts: You will pay double or more for you money; borrow $50K and you will pay back $100K or more. Global Financial has a lot of mouths to feed: Run their over head, pay Trust Capital USA a commission and pay their investors their vig on the money.

Great to work with, fast turn around on closing the lease. I will use them again.

I'm very disappointed with the handling of my loan from Trust Capital. It seems I just kept getting passed from one person to another with no one making sure my process went smoothly. The up front charge was taken out of my checking account at least a week before the loan funded. At every level of your operation and even with the company that funded the loan I was told the money would be put in my account that day. The money was never put in my account but instead was FED EX'd to me. Also I was told there would be no prepayment penalty but found out as the loan was funded that I would have to pay the full 3 years interest even if I paid it off early. Your staff is friendly and nice but they didn't see the loan thru to the end and did not return my call as I was calling for status reports. Phil Thompson

The team at Trust were great and helpful in putting together several options and ultimately a financing package that worked for my small business. Timely, helpful, and courteous I felt very comfortable working with them. Will gladly work with them again the next time I need a big chunk of capital.

Trust Capital was easy to work with, helped me build my business, all in a timely fashion. Thank you so much!

Great company to deal with for business financing needs. They worked hard to get us financed on a difficult project.

Great communication and delivered what they promised