The most comprehensive medium & heavy duty truck warranty protection in North America. Buy one of our premium warranty programs to cover your Class 3-7 or Class 8 truck engine, transmission, differential, turbo, aftertreatment, and head gasket! Day one...
TruNorth Warranty (trunorthwarranty.com) has 168 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Auto Parts & Wheels · Gibsonville, North Carolina
Excellent
Auto Parts & Wheels · Charlotte, North Carolina
Excellent
Auto Parts & Wheels · Apex, North Carolina
Excellent
Auto Parts & Wheels · Winston-salem, North Carolina
Excellent
Showing 160 reviews with 1 star · Clear filters
Shabaz S.
I was driver of the truck for which the claim was denied twice. My owner was literally begging them because there was nothing to deny the claim but they didn’t listen. They don’t understand that someone buys their product with the trust that they are covered but here we have something extra to deal with on top of that we have to pay from our own pocket for the repair and their premium. AVOID IT !
Misty M.
This company is a joke . They continually want Information and the more you provide the more they want . They have denied two claims my husband filed . However they had no problem taking his money for the premium but that’s for their pockets not for the drivers legitimate claims . So drivers beware run far and wide away from this company. They are thieves and liars . They will ruin your lives with every claim .
jacqueline
No one in these blogs that leave bad reviews are lying... I know that what they're saying is true is because I too was finessed. how dare y'all get on here to defend yourselves with lies. So for whomever that would like to start a class action I am onboard. Thousands of dollars have they taken from an array of people & I won't stop until these people are held accountable. Ridiculous to take from the hard working folk out here trying to support their family, homes, or wellbeing.
Response from TruNorth WarrantyMay 6, 2021
Jacqueline, I would like the opportunity to answer your unfounded claims, however you have not provided enough information to do so. Until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.
JA
I wish I had seen this site before buying the warranty. The warranty is not worth the paper its printed on. They denied both of my claims despite providing proof that I didn't continue operating the vehicle after the fault occurred. I don't know how these people sleep at night. I know I couldn't if I was that big of crook ripping people off. If you feel you really need a warranty, buy one from someone else. Otherwise, put the money in an escrow account. You will be much better off than giving this company any money.
Response from TruNorth WarrantyMay 6, 2021
JA, I would like the opportunity to answer your unfounded claims, however you have not provided enough information to do so. Until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.
BM
DO NOT GET THIS WARRANTY....BEWARE!! THEY DO NOT COVER ANYTHING. THEY ARE A SHAM!!!! PLEASE READ EVERYTHING BEFORE YOU SIGN UP. DO NOT PAY UP FRONT SO YOU CAN CANCEL ONCE YOU SEE HOW BAD THEY ARE!!!! EVEN THE DEALERSHIP SAID THEY ARE THE WORST COMPANY. SAVE YOUR MONEY AND GET SOMETHING RELIABLE!!!
Response from TruNorth WarrantyApr 26, 2021
Hello BM. I would like the opportunity to answer your unfounded claims, however, your name does not appear on any of our warranties and we dispute your unsubstantiated statements. It is important to remember that as soon as you notice skips, misses or any lights on the dash to pull over. However, until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.
Galan N.
Please avoid. Totally SCAM.... SCAM AND SCSM
Response from TruNorth WarrantyApr 15, 2021
Hello Galan. I would like the opportunity to answer your unfounded claims, however, your name does not appear on any of our warranties and we dispute your unsubstantiated statements. It is important to remember that as soon as you notice skips, misses or any lights on the dash to pull over. However, until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.
Luke
Well spent $10,000 dollars on a limited warranty for my 2015 T800 Kenworth, covering differentials ,transmission, and engine components. Followed required warranty maintenance too a Tee. Turbo on my truck is just starting too fail, had a licensed shop clear engine code troubleshooting turbo, took truck too Kenworth. They diagnosed turbo, finding bearing failure. The Tru north warranty I purchased covers turbo. These guys tell me because active engine codes for turbo were cleared before going into Kenworth, they wouldn't warranty the turbo. Pictures were sent clearly showing the turbo failed. What a joke, they won't cover it. As a customer, i'm pretty disgusted with this outfit, and would recommend not doing business with Tru North Warranty, they will find any excuse not too cover warranty, Save your Money, Stay Clear!
Response from TruNorth WarrantyApr 15, 2021
First, TN does not have a warranty that cost $10,000, the user must be talking about other warranty companies. I would like the opportunity to answer your unfounded claims in more detail, however, your name does not appear on any of our warranties and we dispute your unsubstantiated statements. It is important to remember that as soon as you notice skips, misses or any lights on the dash to pull over. However, until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.
Ochi
That TruNorth warranty steal money from drivers! Don’t buy that warranty. i claimed within 3 years 3-4 times never covered they always cover ass.😤😤 They said: my last claim was The vehicle being operated with a faulty Turbo for over 7 months can and will affect the operating performance of the Engine and cause damage to the Exhaust Valves. Anyone agree that?
Response from TruNorth WarrantyApr 15, 2021
I would like the opportunity to answer your unfounded claims, however, your name does not appear on any of our warranties and we dispute your unsubstantiated statements. It is important to remember that as soon as you notice skips, misses or any lights on the dash to pull over. However, until such time as you are able to provide true and accurate information, along with the name or VIN number associated with a warranty, we are unable to fully respond to your post.