BRIGHT FREIGHT S.
this company is scam
this company is scam , they never wanna pay for claims
The most comprehensive medium & heavy duty truck warranty protection in North America. Buy one of our premium warranty programs to cover your Class 3-7 or Class 8 truck engine, transmission, differential, turbo, aftertreatment, and head gasket! Day one...
TruNorth Warranty (trunorthwarranty.com) has 168 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 160 reviews with 1 star · Clear filters
BRIGHT FREIGHT S.
this company is scam , they never wanna pay for claims
deki N.
I would give it negative 5 stars if possible. I knew these warranties were scam but it was condition to get lease on my truck, so I took it(which was also probably a scam for payout) COMPLETE GARBAGE. DO NOT PURCHASE!! PLAIN ROBBERY. Truck was down 2 weeks waiting for them to waste dealers time, sending codes, explaining failure, etc. Only to claim it wasn't covered. After 17 days. Crooks and thieves. STAY AWAY, YOU WILL GET RIPPED OFF!!!
Vivian L.
This is scam. Never deal with them!!!!!!!!!!They just play game with you and waist your time! I lost big money!!!!!!
Li J.
I just got the trunorth denied my claim they find unlimited reason to uncover my truck if anyone want to bring them down text me 626-510-5892 THIS IS A BIG SCAM DO NOT GO TO THIS WARRANTY.
jessica R.
IF YOU ARE LOOKING FOR A WARRANTY, DO NOT GET THIS ONE, PERIOD....They will look for any reason not to cover what they are supposed to, you will wait days and lose loads sitting at a garage while waiting around playing email tag with them, then they will ask for maintenance records, pictures of the said part so make sure before you do anything you take pictures or they deny it...I am working with multiple dealerships and truck drivers to go after them...I have two lawyers and two investigators working on this for me to put these guys out..........I have a group with 32,000 members and WE ARE TAKING YOU DOWNNNNN......GOOD BYE TRUNORTH....
Jaspal S.
WORST INSURANCE COMPANY EVER... NEVER BUY IT. My truck showed fault code for injector cylinder #4, So I took it to the Freightliner repair facility. They changed the MCM(which was covered under the warranty) after which code was gone. When they did the diagnosis again they just found out random problems(like DOC Module, DPF and all 6 cylinders), which were never there, and I never got any code about them. They said everything including MCM going to cost $19,098. I asked trunorth to pay for MCM($2900) only, I will get the other repairs from the local repair facility. But they said that they can't pay if I don't get the other repairs done first. They just try any way for not covering the warranty. After wasting my 2 weeks, leaving my work worth $700/per day, I just took my truck out of the facility only with the MCM replaced and paid out of my pocket even though that was covered under the warranty. When I showed my truck to other facility for the other issues that Freightliner mentioned, they told me that there is no issue. I am still driving my truck perfectly fine, there was no issue. It's just these kind of companies which make people fool and take profit from them. BEWARE OF THEM. In short, I wasted my money in buying this warranty, then wasted my time in expecting them to cover the damage. Totally BS.
Alemayehu K.
I have no word to say how they bad,I am writing because of what happened to me,not to happen other people,specifically if you have language barrier,please don't buy this warranty it's fake,it's legal robbery, they must be out of business☹
Rodolfo S Garza J.
Warranty companies Suck ! Still waiting to get my truck fixed ! They don’t mind taking your money but when it’s time to pay they drag feet ! I’ve been waiting a week to fix my truck all I get is we’re waiting for a diagnostic report from Stoops stoops says it’s already been sent. If I pay out of pocket I don’t get reimbursed ! Scam is all I can say ! Not Happy !