Thomas B.
scam
scam, don't use them.. They deny every claim.
The most comprehensive medium & heavy duty truck warranty protection in North America. Buy one of our premium warranty programs to cover your Class 3-7 or Class 8 truck engine, transmission, differential, turbo, aftertreatment, and head gasket! Day one...
TruNorth Warranty (trunorthwarranty.com) has 168 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 160 reviews with 1 star · Clear filters
Thomas B.
scam, don't use them.. They deny every claim.
Dzmitry K.
This warranty is a bull sh. Had I known I would not have bought the policy from them. Third times I asked for coverage, now I have a problem with transmission of my Volvo 780. And those facking company responded that my transmission will not be considered. DO NOT BUY INSURANCE FROM THEM!
Rhonda
PLEASE PLEASE stay away from this company, they are useless and a complete rip off. DON’T FALL FOR THE POSITIVE REVIEWS, its more than likely TruNorth employees posting them, notice NONE of them are detailed! We’ve filed THREE claims with them, following all required procedures and all three claims were denied. We asked for a refund because they’ve done nothing to help us and was told they don’t give refunds. We also had to call around trying to find someone who would accept their warranty and couldn’t find anyone within a two hundred mile radius. Every shop we spoke with ALL had nothing but negative things to say about them.
Jeremiah H.
Do not use this frauds. they are basically legal thieves save your money and get your repairs yourself cause you will anyway. I had five claims with them and they alway tell me its either not covered or some other reason not to pay for repairs.
Larry J.
I work for a major truck dealer and have been in the business for over 10 years. I have NEVER dealt with such a company as TruNorth. We have had SEVERAL claims denied for nonsense reasons because the adjusters find any way out of paying they can. They require entirely too much information to approve a claim in hopes the dealer can’t provide so they can deny it and blame the dealer. Please do not choose this warranty. Any and all other warranty companies are much better than TruNorth.
Ron R.
We are an International Truck dealership. Had a customer come in with a TruNorth warranty on a Freightliner truck. The claim had been opened and the truck had gone to the local Freightliner dealer. That dealer said they would not work with TruNorth due to an outstanding unpaid invoice. Customer brought truck to our shop. We performed a diagnosis and informed TruNorth. After a lot of e mails back and forth with TruNorth they denied the claim saying we didn't give them enough diagnostics steps. They also said the claim had been open too long. That was including the week it was at the other dealer, not us. Customer approved repairs that we diagnosed and we completed the repairs. Engine ran great. This company does not stand behind it's warranty contracts.
llerovi M.
Don’t waste your money.
JEREMY B.
THIS COMPANY IS NOTHING BUT THIEVES, I HAVE NEVER HAD A POLICY WITH THEM BUT I OWN A REPAIR SHOP AND THEY HAVE FOUND A WAY TO DENY EVERY CLAIM A CUSTOMER HAS HAD WITH THEM IF TOTAL FOR REPAIRS ARE MORE THEN WHAT CUSTOMER PAID FOR WARRANTY. THEY ARE CROOKS AND I WOULD SAVE YOUR MONEY TO SPEND ON YOUR TRUCK RATHER THEN GIVE TO THESE LOW LIFE THIEVES.