Diana G.
Worst warranty ever!!
Worst warranty ever!!! They deny every claim! They come up with excuses!!
The most comprehensive medium & heavy duty truck warranty protection in North America. Buy one of our premium warranty programs to cover your Class 3-7 or Class 8 truck engine, transmission, differential, turbo, aftertreatment, and head gasket! Day one...
TruNorth Warranty (trunorthwarranty.com) has 168 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 160 reviews with 1 star · Clear filters
Diana G.
Worst warranty ever!!! They deny every claim! They come up with excuses!!
Mark W.
Simple, denied my claim when the ECM failed then denied my claim when the turbocharger failed! They use the data you can't see to not pay for warranty failures.
Rigoberto H.
this people all talk the same reading from the protocol book. i bought my truck and they sold me a tru north warranty. .happy. jist a month later amd 10,000 k couple problems on the road wouldn't cover the damn repair caused I didn't wait to repair my truck for them to authorize and determine repair. do not buy this warranty ill ne a headache. TA shops hate to deal with them.. nightmare..
Keith W.
This place should be under investigation by the attorney general of the state in which they operate illegally. Save your money, these people should be in jail. They make it a duty to cheat hard working folks out of there money with dishonest and deceptive practices...be warned,,, stay away from these crooks. just a matter of time before their shut down.
Alex
VERY VERY AWFULL WARRANTY BIG LIARS EVER HAD. THEY GET YOUR MONEY THEY MADE YOU WAIT AT LEAST A WEEK OR MORE MINIMUM, RESULT IS ZERO NOTHING. THEY SAY NON COVER PARTS EVEN IF YOU HAVE COVERED PARTS.THE BEST WAY IS JUST RISK ON YOURSELF DO NOT GET THIS WARRANT COMPANY NEVER EVER I TELL TO ALL TRUCK DRIVERS ALL OVER THE US. DO NOT AGAIN DO NOT BUY THIS TRUNORTHWARRANTY. THEY SHOULD CHANGE THE NAME INSTEAD OF TRUNORTH TO BIGLIARSWARRANTY.
Mr. H.
They are scamming truckers. After Doggett Freightliner has send them 40 pages DDEC ECM report, they still claim is not enough informations to approve replacement of failed Turbo.
David S.
Love to not pay claims. If commercial driver stay away....good reviews are paid by them.
Yahya K.
My daughter bought a warranty with TruNorth for a box truck bought in florida. After the truck developed issues and a claim was filed our family experienced death in the family from COVID-19. My daughter refiled the cliam and was denied the claim and arbitration. Offered a $ 3000 settlement when repair cost was much more. Poor business practices. We'll be filing a complaint with the State of Florida.