TrumXDet Reviews | Read Customer Reviews of trumxdet.com

TrumXDet Reviews | Read Customer Reviews of trumxdet.com

TrumXDet reviews

Showing 10 reviews with 1 star · Clear filters

customer
Oct 17, 2026
totally unreliable!!!!
-no acknowledgement of order received -zero communication after order placed -over 2 months from order to delivery, and no longer want
Response from TrumXDetOct 18, 2026
Hi, We're sincerely sorry for the lack of communication and the frustration this has caused. However, the claim that delivery took over two months may not accurately reflect the actual shipping timeline. We'd appreciate the opportunity to review your order and clarify what happened. Could you please share your order number so we can check the order and tracking history? Thank you for your understanding. Best regards,
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Sean C.
Oct 14, 2026
I would give zero stars if I could
I would give zero stars if I could. My order still has not been delivered. They don't answer their phones and I have yet to receive a tracking order. STAY AWAY!
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Gloria R.
Oct 14, 2026
Ordene una playera de los raiders hace…
Ordene una playera de los raiders hace más de 3 semanas y aun no recibo mi pedido
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joseph G.
Oct 13, 2026
DID NOT RECIEVE ITEM NO ANSWER WHEN TRYING TO CONTACT COMPANY
i ordered a shirt Sept 24. I still have NOT recieved it. USPS tracking says it is in New York somewhere. I tried to call your tel # several times and got NO ANSWER. I also e-maile your company to fine out where my order and got NO REPLY.
Response from TrumXDetOct 14, 2026
Hi, We're sincerely sorry that your order has been delayed and that we didn't respond to your calls and emails in a timely manner. We understand how frustrating this experience must have been, and we apologize for letting you down. We've located your order and checked the tracking information. We are monitoring its progress and will keep you updated on the shipment. Thank you for your patience. We truly appreciate your feedback and the opportunity to address your concerns. Best regards,
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Gene H.
Oct 13, 2026
I still have not received my order
I still have not received my order, it has been sitting in transit for weeks.
Response from TrumXDetOct 14, 2026
Hi, We're sincerely sorry that your order has been stuck in transit for so long. We understand how frustrating it is to wait weeks for a package, and we apologize for the inconvenience. We take your concerns seriously and will look into the shipment status to help determine what is causing the delay. Thank you for your patience and for bringing this to our attention. Best regards,
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elaine D.
Oct 13, 2026
I ordered a jersey for event over 2…
I ordered a jersey for event over 2 weeks before event and didn’t receive. I didn’t receive e-mail confirmation after placing order and tried to call and no answer. I sent an email updating on time frame needed. I received email that it shipped and felt confident that I would receive but it sat for over one week and was being shipped from out of country! I called again and no answer. It shows company out of CO but was NY number. I sent another email with response that I wouldn’t receive in time. I have asked for return label and refund. I had to place another order from different company and pay for 2 day shipping. Buyer beware!!
Response from TrumXDetOct 14, 2026
Hi, We're sincerely sorry your jersey didn't arrive in time for your event and for the difficulties you experienced contacting us. We understand your frustration and apologize for the inconvenience. A full refund has been issued for your order. Thank you for your feedback. We're committed to improving our service. Best regards,
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Neil D.
Oct 13, 2026
I placed my order on Sept 27 and…
I placed my order on Sept 27 and received a tracking number and today is Oct 13 and I haven’t received it and according to the tracking number it hasn’t moved since Sept 28
Response from TrumXDetOct 14, 2026
Hi, We're sorry your order has been delayed and that the tracking information hasn't updated. We understand your frustration and sincerely apologize for the inconvenience. We'll look into the shipment status and do our best to provide an update as soon as possible. Thank you for your patience. Best regards,
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James G.
Oct 12, 2026
3 weeks no jersey
3 weeks no jersey. Bullshit. And wont answer calls. Total scam. I will turn these guys in
Response from TrumXDetOct 14, 2026
Hi, We're sincerely sorry that your jersey hasn't arrived and that we fell short of your expectations. We understand your frustration and apologize for the delay and lack of communication. We take your feedback seriously and are working to improve our shipping and customer service. Best regards,
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