Wendy
2300/night Trump International Miami
2300 for 1 night told we could have early check in but the nasty desk agent continues to lie to us. At 1 pm we were told housekeeping was “actively cleaning” the room, an hour and 45 minutes later we were told no check in til 4 although we are Trump Privilege members! Save your $ and go elsewhere! We can not even cancel and go next door as they say our booking can not be cancelled! This is what happens when you let bad employees make decisions for your company you lose loyal guests! So no more 2300/ night bookings from this loyal guests! I’m out! Sorry Donald I try to give you our business but can’t do it until you FIRE these dummy’s hurting your brand! Signed, a FORMER loyal guest!