Your destination for all real estate listings and rental properties. Trulia.com provides comprehensive school and neighborhood information on homes for sale in your market.
Trulia (trulia.com) has 29 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Also known as
trulia.com
Website
trulia.com
Category
Real Estate
Location
San Francisco, California
Listed on Five Star Index
2026
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Latest
Most recent review: September 2026.
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Scammers are using (501)300-2028 posing as property manager taking false rental property fees.rental property address 201 Carla Drive, Clarendon,AR 72029 please don't give them anything please respond.
LG
Lydell G.
I ADVISED NO ONE USE TRULIA WHILE…
I ADVISED NO ONE USE TRULIA WHILE LOOKING FOR AN APARTMENT. THEY ARE BIASED DISCRIMINATING AND SCAMMERS. BE CAREFUL. SPECIALLY THOSE WITH SECTION 8 VOUCHER. HAVE BE HAVING FALSE PRICES. I BEEN ON HERE FOR 6 MONTHS AND I GOT NO WHERE. DON'T DEAL WITH THIS SITE AND THESE SCAM REALTORS
TL
T L.
Gives an error message every time you…
Gives an error message every time you click on a home for more info "oops". 😡
JT
Jamia T.
**CURRENT TENANT REVIEW
**CURRENT TENANT REVIEW – PRESS HOUSE DC (Resident Since August 2024)**
I am a current resident of **Press House DC** and have lived here since August 2024. In less than two years, this Bozzuto-managed property has experienced a significant decline in both service and maintenance standards. What was once marketed as a luxury apartment community with premium amenities has steadily deteriorated, while management appears unwilling to take accountability for ongoing issues affecting residents.
**BROKEN AND REMOVED AMENITIES**
The daily coffee and tea service, once advertised as a resident perk, was discontinued because some tenants allegedly misused or stole supplies. Rather than implementing a solution, management removed the amenity for everyone.
The 12th-floor ice machine has been out of service for more than six months. The library frequently reeks of cigarette smoke, creating an unpleasant environment for residents. Rooftop furniture is worn out and in poor condition, rooftop televisions were removed instead of repaired, and several gas grills do not work.
**TRASH AND MAINTENANCE ISSUES**
Trash chutes are consistently backed up, broken, and poorly maintained. Common-area maintenance issues often linger for weeks or months without meaningful updates or resolution.
**DELAYED POOL OPENING**
Management failed to submit licensing and/or safety documentation on time, causing the rooftop pool to open weeks later than residents were promised. A building-generated email advised residents that the pool would open on May 18, 2026. Instead, it did not open until June 3, 2026. To compensate residents, management offered only a one-week extension to the pool season.
**INSANE UTILITY COSTS**
Bozzuto uses Conservice and the RUBS billing system to charge residents for numerous utility-related fees. Residents are billed separately for hot water, cold water, water base charges, sewer charges, sewer base charges, trash services, and monthly processing fees ranging from approximately $7.00 to $7.14.
In addition, residents are charged for common-area HVAC usage in hallways, the lobby, gym, penthouse, library, and living room spaces. My common-area HVAC charge for the billing period beginning April 1, 2026, was approximately $144.00. This is especially frustrating because I also maintain and pay a separate Pepco electric account in my own name.
Utility assistance programs are often unavailable because the master utility accounts are not in residents' names.
**BLATANT DOUBLE STANDARDS AND SAFETY HAZARDS**
To make matters worse, a resident on my floor reportedly had their Pepco electricity disconnected. Management has allowed a large orange extension cord to run from the resident's apartment into a public hallway for weeks, creating both a fire hazard and a trip hazard.
Meanwhile, residents continue paying increasing common-area utility charges while apparently subsidizing electricity usage elsewhere in the building.
**OFFICE AND ACCOUNTING ERRORS**
On March 1, 2026, I submitted two money orders for rent payment that were not properly applied to my account. I later received a notice threatening legal action if the balance was not paid by March 12, 2026.
After multiple inquiries, management acknowledged that the money orders had been misplaced. Fortunately, I retained signed and dated copies from the leasing office. Eventually, management advised that one money order had been located while another had reportedly been applied to a different resident's account.
I also pay $225 per month for an assigned parking space in the underground garage. The space I was assigned had apparently been contracted to Hickok Cole, resulting in two separate $250 parking citations.
When I contacted management for assistance, I received a dismissive response instructing me to "follow the directions on the back of the tickets" rather than addressing the underlying error.
**NO AIR CONDITIONING DURING SUMMER HEAT**
As of June 5, 2026, residents on the sixth floor of the West Building, including myself, have been without air conditioning since May 28, 2026.
Management has repeatedly cited technician availability issues and has not provided a clear timeline for restoration of service. The temporary solution offered was a large commercial portable air-conditioning unit that is noisy, unattractive, and likely to increase my Pepco electric bill. I requested that the unit be removed.
LP
Lora P.
Absolutely terrible website
I was using it for weeks and it was giving me great properties to look at and then all of a sudden it decided I was a bot and it told me to press and hold something to prove I wasn’t a bot but no matter how long I press and hold it it doesn’t work. It’s probably their way of trying to force you to put their app onto your phone, which is then going to start stealing all your data. realtor.com has all the same listings exactly without any of the problems. You can’t even unsubscribe because they want you to prove you’re not a bot. Clearly, the whole website is a big fat scam. There is also no Customer Service. When you Google trulia contact us, you get a contact us page for about 4 1/2 seconds and then vanishes and it says whoops this page doesn’t exist. So they don’t want you to ever reach out to them and tell them anything about anything. That is terrible Customer Service.
RW
Ray W.
Trulia all of a sudden listed my…
Trulia all of a sudden listed my property as a REO / post foreclosure when it is not. When I noticed it, I started doing research and they have done this to many homeowners. For someone that is 71 years old this is a very upsetting. I wrote to them, however many homeowners have said they didn't have luck with them fixing it and even when it was fixed, they did it again for the same home. How can they get something so serious as posting someone's home as a foreclosure when it is not? They need to be regulated and held accountable for the emotional toll this takes on homeowners seeing something that is so false, embarrassing and defamatory. I'm not sure how long they have been posting this, but I noticed it yesterday. Realtor.com can get it correct so why is Trulia so unreliable for such important information about someone that can have impacts that Trulia needs to held accountable for.
BA
Barbara
I just left a review but must notify…
I just left a review but must notify you of the text responses I received from your agent today showing 119-58 27th ave 3rd floor in queens ny (flushing) . I notified her that I will be reaching out to trulia to leave a review regarding her unprofessionalism. She texted me back to " get a life "
PE
Peedy
Trulia Renters Don't Respond Back 2-Let…
Trulia Renters Don't Respond Back 2-Let U Know If The Unit Accept S8 R Not? 2Percent Out Of 100Dont Answer At All. Wish I Could Give Them A Zero. To Be Honest-Zillow, Hot Pads N Other Rental Sites Don't Really Answer Back. Pissed Poor Sites.