T.S.
9/10 would buy again
9/10 would buy again The rating gets 5 stars over 4 for the reasons that the company really does take pride in their work and to take care of the customer, I feel thats actually one of the most important pieces. You get emails updating you on the status, unfortunately a hiccup ended on my part where the doll was shipped but no tracking number was sent, and later receiving an email to review it. How am I supposed to review whst I dont own yet? I contacted support and sure enough not even 24 hours later a response was sent with a tracking number. THAT'S how you win customers, keep up the great support! The doll itself looked great when it arrived, came carefully packaged, bundled up and super safe for shipping, arrived about 3 weeks after purchase, especially during Christmas. The doll is heavy, so it ruins a few positions I honestly prefer, but thats minute compared to the positives. Good job True Touch!


