True Religion Brand JeansReviews of truereligion.com

The Size Guide says a 36 is equal to 38-39" waist when in reality a 36 is equal to a 36" waist! And there is no option to return this item. This has happened twice now.

Made two orders, subpar quality, intended on returning 2 of 4 items. Broke my arm, had to have surgery, unable to use arm to do anything. Explained situation in hopes of some understanding and compassion. Unapologetically brash and tacky. Shameful.

I ordered 2 pairs of jeans from an international address and returned them and they barelt paid me back half the money I'm owed. Terrible form. I've also spoken to customer service several times and they keep telling me my case is resolved which it isn't. This is theft! I'm extremely unhappy, especially with the price of thier jeans.

Received an order... Same day I put in for the return label, that was supposed to be sent to my email, it never came., contacted their customer support service about 10-20 times!!!!...., also called some phone number they have that no one ever answers, Still waiting for one of their support team members to answer my email so I can send them this garbage back & never do business with again!!!!

I bought a pair of jeans in April and in June I decided to wear them for the first time. The button came completely off the jeans through a hole as soon as I put them on. After contacting their customer support they offered a 15% discount credit to go back to my credit card. I paid 100$ for that pair of jeans and that’s the best they could do. So now I’m stuck with a pair of jeans I can’t wear. This is not my first experience with the quality of their jeans. I will never purchase from them again. Think twice before you decide to spend money on the try religion brand because their quality is Crap!!

What an absolute joke of a company. They will take your money but won’t accept international returns. It’s written in their tiny print hidden, not on their main page. My jeans were delivered from the USA and actually had a “UK returns address” written on the box. When I challenged the lady in the chat she could not tell me where that address comes from. I mean, you posted me the jeans right?! There’s something very untrustworthy about this company. Why tell me the returns address is in the UK then tell me they won’t authorise a return. AVOID, THEY ROB YOU.

Terrible Customer service!!! Will not respond to emails when i need to return an item. Do Not order from their website!! All they want is to take your money and leave you high and dry!!!

Customer service is a joke. I contacted them about refunding my payment for next day delivery, because they arrived two and a half days late and I now have to have the package posted to Norway. They clearly didn’t even bother to read my emails, because the only answer I can get from them is that they can “see that the package is on its way” when I’ve clearly already stated to them that the package has indeed arrived, but two days later that it was supposed to. It takes them days to respond now, and each time it’s someone telling me that they can see my package is on its way/arrived. In one email I even got a single sentence answer asking “what’s the order number?” After they’d stated that they could see my package was “on its way”. Feel free to get back to me!