True Religion Brand JeansReviews of truereligion.com

I purchased some jeans. I kept one pair and sent the other two pairs back the very next day. True Religion received the return (I have proof.) I was told it would take three to four weeks for my money to return to the original payment. True Religion did not wait for my payment when I purchased, why should I have to wait 4 weeks to get my money back when it is clear they have the returned jeans. I will never purchase from this company again. This is a ridiculous company. I am extremely angry over their policy.

Customer service is non existent. They don’t respond.

I bought a jacket from true religion, and it was delivered to the wrong address, and true religion is not willing to refund me back my money or willing to send me another jacket…. I will not be ordering nothing else from true religion again horrible

I only purchase true religion jeans and for the past 5 years loved them until the last 2 i only wore a few times and the butt split open i have had discounted jeans i paid $12 for last longer i will be looking for a new brand

One of the worst companies ever!! I will never purchase from them again! Let me start by saying the jeans Run super small. And the return process is absolutely ridiculous! And to get to customer service even worse!! Then you have the audacity to sell expensive jeans!!! it’s been over two weeks and I have yet to get a confirmation about my return! when I emailed them, it literally takes about two days to response and when they do they don’t give you an exact answer! Save yourself the time and hassle and don’t purchase from this company!!!

Wouldn’t recommend them at all horrible customer service. Ordered one hoodie 127 plus tax and it was too big I returned it and before even getting the refund because it takes 2-4 weeks for some reason I ordered another one of the right size and the stitching is all messed up and all they say is “oh we’ll return it” bogus for high paying customers not even an apology nothing this company is highly shady… shop IN STORE IF ANYTHING NEVER ONLINE THEY WILL SCREW U OVER!! There quality has severely dropped since they aren’t made in USA anymore they outsource.

I always read reviews before ordering online; however, I didn't do my due diligence because I am familiar with this brand. Oh, Boy, what a mistake. Like the other reviews, getting any help from this company is impossible! I also received an email directing me on how to return my order; I did not receive it because FedEx is again holding onto my package. I tried several times to contact True Religion, and the number listed is Verizon. I also followed up with emails that did not prevail. I suggest anyone thinking about ordering from Trie Religion think twice. I am in the process of filing a claim with the Better Business Borough. I will never, and I mean never, order from this company again!

I asked for help to return my merch, ( international). I got a reply but when I followed the procedure for return, nothing worked. I contacted them again a couple of times and then directed me to their return policy which meant I won't get any help.