Truemerch is listed under Clothing & Underwear.
Truemerch (truemerch.net) has 101 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Felicia Rochelle G.
I still haven't received my shirts, it's been months. Why won't anyone talk to me? Someone referred me to the Better Business Bureau but i did not act on it. However i do keep proof of my purchases and i am doing this final letter for someone to please give me the shirts i ordered or to refund me my money.
Yolanda M.
I ordered two t-shirts only received 1 no packing slip at all. Brown with black letters you Can’t see
Mrs Colette O.
Ordered two t shirts at the beginning of June. It’s the 29th July and still nothing. I’ve tried to contact via the web site but it is impossible to send an enquiry email because you are given a series of drop down boxes that contradict and don’t allow you to send. Really hacked off as it wasn’t cheap. Buyer beware.
Aminata F.
ZERO STARS. WISH I WOULD'VE READ SOME OF THE REVIEWS HERE BEFORE PURCHASING. I ORDERED 3 WOMEN'S FITTED TSHIRTS WHICH WERE MORE EXPENSIVE THAN THE REGULAR TSHIRTS BUT THEY SENT ME THE REGULAR TSHIRTS. WILL NEVER EVER BUY ANYTHING FROM THEM AND WILL MAKE SURE I PASS IT ON
Val K.
Do not order from this company! SCAM! I ordered a shirt on June 7th, it’s now July 20th and it has not even shipped (if it ever even will). Pandemic or not, nothing else I’ve purchased online has taken this long! It’s also impossible to contact a human at the company to get a refund. Waste of money!
Nadia F.
I'm done trying to find a way of getting a refund. I've sent several emails trying to get a refund for the three tshirts that was accidently ordered, that are too big and of which I can just about read the writting. Each email received weeks later stated that as they had sent the tshirts out therefore can no longer stop transaction, despite me contacting them as soon as they took my money. Customer service needs to be more professional fo sure. Is this company even black owned to be exploiting for their gain.
Debra S.
I am very disappointed you cant read the print on the shirt at all it is almost invisible I waited almost two months to get it and I want a refund
Stephan
Never order anything from this company. It has been over month since I placed my order and it has not shipped. There is no way to call someone or contact a human in the company. We should file a class action lawsuit against them.
