TrueFoodsMarketReviews of truefoodsmarket.com

Just like others. Placed my order on Feb 5, received a confirmation email promptly. Never received a shipping confirmation email. Three subsequent emails inquiring about order status each promptly "confirmed" by auto-response, stating "has been received and is being reviewed by our support staff". Nothing further ever received. Thankfully credit card not actually charged, but they do now have my credit card info. STAY AWAY.

I had the same experience as everyone else thus far. I placed an order, received a confirmation email, waited for an order that never arrived, sent an email inquiry after two weeks, no response, tried to call but the line is dead. Clearly there is no business here. Probably just a way to get my credit card number.

The same story. I ordered and didn't get my order. I emailed. They didn't respond. Total scam. Stay away!

I believe I was scammed. I ordered in November and it's now 2 months and 5 emails later. No reply to any emails. Same as others, I thought I was supporting an alternative vendor instead of Amazon.

Same happened to my order. After placing an order, never get shipping notification. When I contacted by email, no response. Tried the phone number on their web, never got connected. Took another look at the website and everything seemed very shady.

Beware of Truefoodsmarket – my experience with this company has been extremely negative. After placing an order, I received no communication or updates, and all attempts to contact their customer service via email and phone were completely ignored. It has become clear that this company is unresponsive and unreliable. Based on my experience, I would caution others and suggest avoiding any transactions with Truefoodsmarket. Their lack of transparency and customer support raises serious concerns about their legitimacy. Proceed with extreme caution when considering purchasing from this site.

I believe I just got scammed by truefoodsmarket! I, too, thought this was a small “mom-n-pop” shop so placed a $50 order - received email few weeks later with invoice stating item was “refunded”. No, it wasn’t. I never received a refund. Ugh. Sometimes I just hate people that scam others. So disappointed.

I think this website is a scam or a front. I got a confirmation email, but the order never shipped. Emails to support go unanswered, and the phone number does not work. The QR code to check your tracking status just downloads an app, but does not give you any tracking info. The text on the website is pretty unprofessional. I was hoping it was just a small mom-and-pop storefront and that's the reason it's so shady-seeming, but in reality, I think it really is a scam. Stay away! I hope I either get my product or my money back.