Golden Coast LLCReviews of truefeat.com

I don’t usually do this but in this case I need to post something negative about a company. DON’T BUY FROM TRUEFEAT. They are horrid. Their customer service is terrible. I had ordered two pairs of leggings from them. They advertised 3-4 day shipping from Washington. Not only did it take them almost 20 days for me to receive my package, the outer package was ripped and they sent me a wrong pair of leggings. Now they want me to pay to return the wrong pair that they sent to me even though it was their mistake! NEVER BUY FROM THEM. They don’t value their customers. If I could give it less than one star I would.

This company has been the worst Customer Service and I have ever dealt with in my life! I feel they are fraud! They are not letting me return my two leggings. I absolutely hate and they fit horrible! They have argued with me through three emails stating that they recommend me exchanging! I do not recommend these leggings they’re super cheap and they fit like shit! I hate to write negative things. This is hands-down. The worst company I have ever dealt with!

HORRIBLE leggings and even worse customer service! I hated the leggings and emailed for a return. They haggle with you back and forth trying to convince you to keep them, but with a twenty percent refund, then 30%…after saying no, I hate them too much to keep them at all, they provide a return address. You have to pay to ship them back and then they still don’t want to refund you the money! They confirmed (after I kept emailing to inquire) that they received my return shipment, but it’s been almost a month and they still haven’t refunded my money. They keep responding saying my issue if utmost importance and they will look into, but then I don’t hear back and they don’t refund my money.i finally just disputed it with my cc company. DO NOT buy from this rip off company!

I have been waiting for a refund for over 6 months now after they sent me the wrong size. Delay tactics include making me take pictures, returning the item, proving I mailed the item back, vetifomy address….ugh, one big endurance test and still no refund.

BEWARE! This is a shady company. Advertise 100% guarantee but it is a long process to try and get a return /refund from them. I have finally had to turn it over to my credit card company. This is NOT the normal customer service that is out there...Buy elsewhere...

This is my second review! Do not order from this company they have terrible customer service. They sent me the wrong sizes and in order for me to get a refund or the correct size I had to pay the $17 shipping fee! For a mistake that was made bye them😡

Ordered their leggings and immediately notified them that they were too big + material was not as advertised. It has been an email nightmare since. 30 days & still no resolution and no option to speak to a representative from their company. I have never dealt with such a shady company. DO NOT WASTE YOUR MONEY… or time. Currently working with better business bureau in hopes of a refund as THEY offered but never delivered on.

Do not buy from this company. I hate to post this, but I've had a terrible experience trying to get a refund from Truefeat Performance. Despite returning the items promptly and sending tracking info, I've received empty promises and no refund.