Golden Coast LLCReviews of truefeat.com

Terrible customer service, and product is not true to size or good quality. Within 3 minutes of receiving the package and trying them on, I put them back in the package and knew they were poor quality. Made in China maybe? Not sure because they have a California address which makes it harder to trace where they are manufactured. I immediately reached out to the company. 2 days later in tge middle of the night, they generated a response asking to exchange the size. When I repeated that I want to return the item, they came back two days later, with, “ well how about a 30% refund and just keep the item?” I replied, “No. i don’t want them, I can’t wear them”. Then they came back suggesting a 50% refund. Finally, I had to call my credit card company for help. Beware. I don’t care how many reviews you see, I wouldn’t trust their legitimacy.

Ordered the wrong size originally asked for an exchange they dont do exchanges sent the item back in November 2024with tracking number received confirmation it was received it is now March 2 2025 have contacted them multiple times regarding my refund and was told it is processing!! I contacted them last week again and was told there was a glitch in the system delaying my refund DO NOT buy from this company once they have your money forget about getting any help

I have been trying to get an answer from this company since January 5 for 3 items that were never delivered. I wrote to them with the order number, date, and delivery address. I keep getting the same email, same verbiage, with ZERO response or remedy or refund. It's now been almost 2 months. They are a scam and a fraudulent company. There is ZERO opportunity to reach them by phone or otherwise. Yet their advertising and push to buy their items continue. DON'T DO IT.

I didn’t like the fit of the leggings at all. Didn’t stay up well. Athleta has a much better product. In fact I am returning them

Order # 86812. Dated November 6, 2024 November 15, 2024. 2 pr. Leggings Received November 20, 2024. I requested Refund Nov. 24, 2024. TrueFeat emailed me the address to return the leggings to Nov. 24, 2024. TrueFeat email replied that I would receive a refund of $89.69 Nov. 25, 2024. I mailed legging back to instructed address and supplied TrueFeat with tracking info January 1, 2025. I sent Truefeat the tracking info showing they received my returned leggings on November 30, 2024 January 30, 2025. TrueFeat responded to me with1 "Your refund should have been processed by now." ... and that they would escalate the issue for immediate attention. _____________ From Nov. 21 through Jan. 30, 2025, I received nine emails in response to my emails about my refund. Today is February 7, 2025, and I still have not received my $89.69 refund. This reeks of scam or fraud. Other people have also experienced this problem, as reported in some websites. This is unacceptable. I want the refund due me NOW.

Scam - been waiting on refund for 5 weeks. Customer service responds at 2am, leggings are straight polyester and cheap, can’t be worth more than $5. Do not buy!!

These are not as advertised, very thin cheap fabric. I sent an email asking for a return label and they responded with a question of why. I answered this and still no reply on returning. I emailed again with no reply.

Do not purchase from this company. If you send your purchase back , you will NOT get your money back. They are totally ripping people off. Spread the word !!!!!!!!