Ann B.
Received wrong item
Never heard back from you after 3 tries. Received wrong size leggings. You need a customer service dept. or if you have one, you need more people.
Golden Coast Appliances
Golden Coast LLC (truefeat.com) has 344 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Ann B.
Never heard back from you after 3 tries. Received wrong size leggings. You need a customer service dept. or if you have one, you need more people.
Kim H.
I needed to return the leggings. Filled out return form twice and emailed customer service. No response. And they only allow 7 days got a return. No phone number to call either.
Colette K.
Only 1/3 of my items arrived and I’ve sent multiple emails. No one has gotten back to me. It’s so frustrating. The quality of the items is good but the customer service is terrible. I would not recommend buying from this company.
toni S.
I have reached out multiple times, and cannot get the company to respond to an exchange request. I ordered the correct size, but they don’t fit, and just need one size up. Multiple requests and emails, no reply.
Adele
Hi, I ordered for the first time because this came up on my Facebook account. The website said the leggings were not see-through and they are. I’ve sent four emails and cannot get a return slip for my product. I finally packed up my product with a copy of my four emails printed out. Fingers crossed I’ll get a refund.
kim
I cannot get customer service to issue a refund - I would never do business with this company!
Therese M.
Have been trying to contact you by email regarding my order and have not received any response. There is no customer service phone number available that I can find. I received the wrong item and would like to receive a refund or exchange. Your help would be greatly appreciated. I sent my order back with copies of my emails that weren't responded to. I would have liked to send the positive review that you are looking for.
Peter T.
Have been trying to contact you by email regarding my order and have not received any response. There is no customer service phone number available that I can find. I received the wrong item and would like to receive a refund Your help would be greatly appreciated