shawn
**⭐☆☆☆☆ (1 Star)**
**⭐☆☆☆☆ (1 Star)** As the owner of **North American Trucking Incorporated**, I have never dealt with a more frustrating and unprofessional parking service than Truck Parking Club. I reserved a parking space near Casa Grande because I had a high-paying load to pick up after dropping my trailer. After paying, I drove approximately 40 minutes to the location only to find a dairy farm with absolutely no signs, no directions, and nobody available to tell me where I was supposed to park. I spent nearly an hour walking around trying to locate the space. To make matters worse, I was expected to provide my own large piece of wood to place under my trailer because they claimed the ground was too soft. That should have been my first warning. Since that location was unusable, I paid for a second parking spot. I then drove another 30 minutes only to discover what appeared to be nothing more than an unmarked dirt lot off the highway. Again, there were no signs, no clear instructions, no security, and nothing that gave me confidence I was even on legitimate private property. I was expected to leave tens of thousands of dollars' worth of equipment in an unmarked dirt field. After wasting nearly three hours, driving all over the area, and paying for **two different parking reservations**, I lost the load I was supposed to pick up. That cost me far more than the parking fees. When I contacted customer service, instead of taking responsibility or making things right, I felt like they blamed me. Their offer to "help" came only after the damage had already been done. By that point, the load was gone, my time had been wasted, and they still refused to refund either reservation. Professional drivers don't have hours to waste chasing imaginary parking spots. Time is money in this industry, and Truck Parking Club cost me both. Between the wasted fuel, lost revenue, lost load, and terrible customer service, this was one of the worst experiences I've had in trucking. I will never use Truck Parking Club again, and I strongly recommend that other owner-operators and carriers think twice before trusting this company with their equipment or their schedule. **— Shawn Haviland** **President** **North American Trucking Incorporated**