TRUCKiDReviews of truckid.com

I should think shipping in six days is a little slow. It’s been about two weeks and the order was placed as urgent because I can’t operate with out the part I need. I’ve e mailed for urgent response. Do you have it or not can and when it will be shipped. I got response they can’t answer that question for 72 buisness hours.what the hell is 72 buissness hours. Six days?then your going to tell me your out instead of knowing your out and researching the part elswere.clients should be notified the next day that part is out of stock so we can cancel and get on the job of finding it elswere. If I had this policy I would be out of business. I even help my customers to were to find it immediately.it’s called customer service.

I would give them a -1 star. The packages are poorly wrapped without cushion and arrive all broken and messed up. The website do not show the real stock quantity, they charge you and when ship part of items are in backorder due to insufficient inventory; if you want the money back be ready to fight hard sometimes a month or two in order to receive the reimbursement.

Don't trust them!! They are very misleading on there website. If you order something it will most definitely be out of order even though it states that its in stocks! Then they won't even tell you.

I ordered a coolant reservoir for my 2014 Freightliner Cascadia and upon receiving it I open the box and the coolant level sensor was broke and laying in the box. I called customer service and was told they would make a damage report...that would take 5 to 7 days for someone to review. I chocked it up and bought a new sensor at an auto parts store close to me. The next day I remove the old reservoir and bolt the new one in place and when I went to put one of the hoses on I noticed a Crack all the way around the nipple. I called customer service once again to be told I couldn't get a refund or replacement because I had installed it. However, they were nice enough to offer me a chance to purchase another one. These people are peddling garbage parts and aren't willing to stand behind what they sell. I talked to the same female both times I called and could barely understand a word she said because her English was terrible. If you want quality parts that the seller stands behind don't buy anything from this worthless company. I didn't want to rate this company 1 star...but there was nothing lower

Worst experience with online merchant ever terrible customer service. Barely accepted a return for an item I ordered that was not even touched. Then wouldn’t give me full refund, stray from here if you can.

Website says that" order will be shipped in 24hours" and that they are based in the USA. Well not really. Seems like yes they may have a warehouse or something that's located in Florida, however there "shipment" come from some where outside the US. I agree the second customer service rep that I spoke to has very poor etiquette. Not happy.

The description of the item that I bought said that I supposed to receive 2 Items and I only received 1, one I call to make my reclaimed they told me that I was a mistake from the person that run the website and they cannot make nothing for me. I was waiting 2 parts for fixing my truck and now I only have one and now I’m waiting for the second part that I have to buy it again. So the costumer service is not the best one.

This was my first purchase from TruckiD and it was a horrible experience. The product shipped and was delayed by 6 days! I purchased a radiator and the packaging was not adequate enough for an item this large and heavy so the item arrived damaged! TruckiD customer service is beyond terrible. Shop somewhere else!