trtnation.comReviews of trtnation.com

It’s going to be over a month from the time I tried to get started before they’ll even give me an appointment. That clearly doesn’t match the timeline advertised on their website. The customer service has been disappointing. Every interaction has made it feel like I’m a burden instead of a paying customer. I’ve used other TRT providers in the past, and based on this experience, I’ll be going back to one of them instead.

Tried to get basic information on their TRT services and set up a consultation, but they wanted me to pay for 2.5 months of treatment up-front before even speaking to a provider or doctor. I don't even know how that's legal since I have yet to be approved for treatment by a professional. They refused to give any additional information. Absolute scam. Stay away.

I don't usually leave reviews, but this is literally extortionate prices. They get people on test, which once you're on you need to be taking, then charge them through the ROOF. They take $40 items and make them $400. Without providing ANYTHING else. Besides writing a prescription. A truly gross/immoral business.

If I could give these people no stars I would. Horrible service and junk quality testosterone. Lab testing results are incoming on the product itself and I will be doing a full YT video on them on a well known influencers channel. They took my money and gave me a hassle about shipping even though they shipped to a similar address. I asked for a full refund of all money spent and nothing yet. When the lab tests come back with anything besides testosterone in the bottle I am going to sue them and let the world know it. They are a hassle and you are better off trying a different company or going to a local MD or clinic. They are completely unorganized and incompetent. DO NOT USE AVOID AT ALL COSTS. ALSO NOTICE HOW THE OWNER RESPONDS TO THE OTHER CUSTOMER COMPLAINTS EVEN IF THE COMPANY WAS IN THE RIGHT THEY ARE NOT PROFESSIONAL AT ALL AND IT SHOWS IN THEIR COMMENTS AND BUSINESS ACTIONS. DO NOT DO BUSINESS WITH THIS COMPANY>

I wouldn’t trust my health to anyone who hides from there customers behind anonymous accounts, the ownership of this company is rude and unprofessional to its customers and hides their identity from the public.

My biggest mistake was not reading the reviews first. After this experience, I went back and saw similar issues reported by others. This appears to be a pattern. I paid upfront, waited two weeks, and asked what they later described as a “simple question” about how injections are administered. What followed was conflicting information from multiple staff members, including a written message that contradicted itself (confirming subcutaneous while stating it would still be intramuscular), followed by the same contradiction verbally. If this is a “simple question,” it should not result in inconsistent answers across multiple people, including in writing. When I tried to clarify, I was told to wait another week to talk to someone. I agreed to wait and continue. Instead, my care was canceled without any further discussion. I was later told this decision was made by “upper management,” yet I was never given any opportunity to speak with anyone at that level. The decision appears to have been made without hearing directly from me. When I attempted to escalate, my calls were disconnected multiple times and I was unable to reach anyone further. There is effectively no escalation process available to patients. They also characterized my attempt to get clarification as “dissatisfaction,” when in reality I was trying to make an informed decision about medical care based on conflicting information they provided. After reviewing other feedback, it’s clear this is not an isolated experience. Proceed with caution.

TRT Nation was a complete waste of time and felt like a straight-up cash grab. They ask for specific blood tests upfront. I provided exactly what they requested, then heard nothing for almost two weeks. No email, no call. I finally reached out myself—which is a nightmare because they rarely answer the phone—only to be told I was “missing” labs that aren’t even listed as required on their own site. Conveniently, they offer paid lab work through their own vendor. It honestly felt like they were intentionally dragging things out because I didn’t pay for their labs. I assumed once labs were submitted I’d quickly get a consultation with a doctor. Nope. It took three weeks, and when the appointment finally happened, it wasn’t even with a doctor—it was a nurse. During the call, she kept asking for additional tests. Every time I told her I already had the labs she wanted, she’d respond by requesting more. It never ended. At that point it was obvious what was going on: delay, delay, delay until you give in and pay out of pocket for their lab work. I canceled and walked away. I can get TRT for free through the VA, without the games, excuses, or pressure tactics. If you’re considering TRT Nation, be warned—poor communication, constant moving of the goalposts, and a strong impression they’re pushing you toward their paid labs rather than actually helping patients.

Stay far away from there! Extremely poor service and rude people! They don’t answer or return phone calls, are sarcastic when you get a hold on them; specially the Indians who work there!