gonzalo R.
Stress free
Stress free
Response from TrovySep 29, 2026
Thank you for the review. Welcome to Trovy!

Trovy is building the financial home base for homeowners: A suite of products that turns home equity into a flexible, lifelong financial tool, starting with the Trovy HELOC Card and expanding across the homeowner journey.
Trovy (trovy.com) has 199 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
199 approved reviews, newest moderated first
gonzalo R.
Stress free
Response from TrovySep 29, 2026
Thank you for the review. Welcome to Trovy!
CJ J.
Quick process. Upfront info.
Response from TrovySep 29, 2026
Thank you for the review and glad to hear the process was fast for you. Welcome to Trovy!
Gabriel M.
I chose Trovy for my HELOC and referred a friend Bruce Shultz who also used Trovy however because I was not aware of the referral link, no referral was given. I reached out and was unable to get this resolved until the head of customer service connected with me. I have to be honest, I did not expect such quick resolution and professional help but the referral bonus was honored and I appreciate the quick response. It has been a pleasure doing business with Trovy. Highly recommend!! Thank you
Response from TrovyOct 2, 2026
Hi Gabriel, We're glad to know you had a good experience! Thanks for bringing this to our attention so we could make it right for you and your friend Bruce. Welcome to Trovy!
customer
Super easy to do. No complaints.
Vince P.
I was disappointed in how complicated it is to link a bank account! I still have not completed the process and received no timely response to my request for help. It is not as easy process as is portrayed online.
Response from TrovySep 29, 2026
Hi Vince, thank you for the feedback, and I'm sorry the bank linking process was frustrating. Our team has worked with you directly to get this resolved, and we're making improvements so the process is clearer for this kind of edge case going forward. If you need anything else, please reach out to us at [email protected]. Thank you for being a Trovy member.
Patrick E. M.
application process was easy to use and follow. Customer service helped out by getting papers together for review. Chris and Brynn was big help. Was told they would call me back in a couple minutes, they did. One of the best customer services I have deal with in awhile...closing was a breeze, only took about 15 minutes and that was reading the papers prior to signing with notary....
Response from TrovySep 23, 2026
Patrick, thank you so much for this wonderful review! We're so glad the application process felt easy to follow and that closing was a breeze. We've worked hard to make getting access to your home equity as quick and painless as possible. We'll be sure to pass your kind words along to Chris and Brynn. Hearing that they followed through and made such a difference means a lot to the whole team. Thank you for choosing Trovy!
Jack D.
I don’t like changing my password everytime I access site. Getting old & on my nerves. Your software engineer needs to address issue. I realize your company is young, but it is ridiculous to constantly change password. I am not very happy at this point
Response from TrovySep 29, 2026
Hi Jack, we're sorry you had difficulty logging into your account initially. We appreciated the opportunity to help you log in with your password. Please reach out anytime at [email protected] with any other concerns.
Newbee
Easy process. Loading of docs also easy. If you’re good with technology, even easier. Got consistent updates on the process. Would recommend.
Response from TrovySep 15, 2026
Thank you for sharing your experience! We're so glad the process and document uploads felt easy, and that our updates kept you in the loop along the way. We appreciate you recommending us to others, that means a lot to the whole team. Thank you for choosing Trovy!