Bought a new Tropic Seas Spa from a reputable dealer. We've had nothing but problems along with 7 repair visits in less than three years. Everything leaks, even the hose connections beneath. We use it lightly, 2x per week, no kids. The shell is fine but it looks like they use very cheap parts. Even the replacement parts have broken. Stay away, terrible, low quality product. If you do buy one of these poorly made hot tubs, set aside a couple thousand dollars more for the many repair visits coming your way.
PH
Philippe
honteux
honteux
service juste la pour vous faire acheter un spa
La charmante Charlotte n'est la que pour vous faire acheter un spa
La chère Katia ,elle est une charmante ignorante juste la pour vous réclamer le solde sans répondre a vos questions!
Je parle méme pas du service technique qui ne sait pas faire la différence entre une prise rca et jack.....
A fuire
De plus a part faire supprimer tout mes avis pour cacher la vérité....ca reste tres bas
SR
Søren M.
Warning: Tropic Spa
Warning: Tropic Spa is a fraudulent company.
In 2018, we bought a Jacuzzi from this company in France. A week before their delivery, they informed me that they had sold the product I had ordered and paid to another customer. They offered me the same product, but in a different color.
Of course, I was very unhappy with that, but we needed our project to be finished. So I accepted the same product but in white instead of blue against a slight compensation of 250 EUR.
However, after many attempts to troubleshoot the product because we thought that two of the pumps were not working, we discovered that TropicSpa had delivered a much cheaper model without two of the three pumps of the model I ordered. Thus, not only was the color different, but the product was also of a much lower quality.
I immediately complained, but TropicSpa never replied to any of my emails.
TropicSpa is therefore not only an incompetent company, but also a fraudulent company, to which everyone should stay away from.
Warning: Tropic Spa is a fraudulent company.
In 2018, we bought a Jacuzzi from this company. A week before their delivery, they informed me that they had sold the product I had ordered and paid to another customer. They offered me the same product, but in a different color.
Of course, I was very unhappy with that, but we needed our project to be finished. So I accepted the same product but in white instead of blue against a slight compensation of 250 EUR.
However, after many attempts to troubleshoot the product because we thought that two of the pumps were not working, we discovered that TropicSpa had delivered a much cheaper model without two of the three pumps of the model I ordered. Thus, not only was the color different, but the product was also of a much lower quality.
I immediately complained, but TropicSpa never replied to any of my emails.
TropicSpa is therefore not only an incompetent company, but also a fraudulent company, to which everyone should stay away from.
I even gave the department in France 24 hours to respond to this text, but as usual they did not answer. Now I am going to sue them as well as their mother company in the US
