TropicanzaReviews of tropicanza.com

Have never signed up to this company or used any other sites for online gambling. Mobile number has been obtained illegally they send messages with their company name as the title and links directly to their website. When questioned they allways says it’s not them and someone else. Highly frustrating and clearly an online scam breaching all rules and regulations regarding personal data.

This casino is certainly not one i would use EVER again. I deposited a total of 2800 euros and was playing slots to which i won a total of £17000 euros. I then went to make a withdrawal to which i received an email stating that i had violated the terms of their use. (AKA i won too much money) on a slot machine. When calling the team they advised that i was using a pyramid scam technique because i was varying my betting amounts. I simply responded with i increased my bets depending on my available balance in my account. I then asked them to show me in the T&C's where it states i am unable to do this. They could not. I then requested i had my original deposit at least refunded as if they are refusing to pay out my winnings i require all my money back as the contract between the two of us states i deposit money to then be able to withdraw my winnings. They advised that due to me using my deposit on their website that they were also unable to refund me my deposit. All in all it's safe to say they do not pay out when you win which is literally the only point of using a casino right? The advisor i spoke to said that i was absolutely able to increase my bets per spin but not in the way i was doing it? Even though i wagered most of my balance on the highest betting denomination which is clearly me trying to scam the casino isn't it? Joke of a company. Not regulated. The advisor told me they are regulated by their internal T&C's not a commission. Certainly avoid this company at all costs and i will be escalating this matter much further. All they had to do was send me my original deposit back and i would have left it at that as they're refusing to pay out!

Scam Casino dont play

This site takes forever to make withdrawals. When you make a withdrawal request the money remains in your account and requests are only actioned after at least 36 hours. Games selection is good but payout is exceptionally low. If you can use a different casino.

Easy sign up. Easy to navigate and deposit. Fast from sign up to game play. Would say it is not made clear that there is 3x wagering on deposits prior to withdrawal, but not an issue as I continued to play. This is an amount that can be achieved very easily. Have processed a withdrawal, wanted to confirm it works prior to continuing to play. If it does, can recommend this casino and would change rating to 4*. Good selection of casino games - did not have my favourite slot (danger high voltage) so played house games.