Anup S.
Pathetic customer service
Pathetic customer service, especially by Neha. Will never book with them in future.

Then hold hands with Trippact.com, which will provide you the reasonable flight deal from USA to INDIA or vice versa. This travel website has 24x7 efficient booking agents which focus on delivering the best.
Trippact.com (trippact.com) has 240 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Anup S.
Pathetic customer service, especially by Neha. Will never book with them in future.
SN
Never recommended for anyone. Never ever book your tickets from here. Very bad experience , they will try to use your money when they get a chance. When my flight got cancelled even though I had a confirmed flight on nextday they made me to book a different airline giving all false information s knowing my urgency and made me to pay twice the amount where my day was hell with them discussing on a phone for more than 5 hours. Please never book your tickets from here. No genuine help incase of unexpected situations.
Sandeep K.
The worst site i got ever to book the flight.i was being attended by Neha . i booked my father's flight from usa to india. At the airport we were being told that there was a scam with my father's ticket and somebody else on my father's name and booking code booked a flight. It's a total harrassment that after paying all the price we want through this. After my father landed delhi...he could not find his luggage and was told that both of his luggage bags are missing. It was my first experience with them n with an agent to book a flight. It's good to call the airlines directly and book a flight rather than going for a cheaper look and facing all the harrassment Strongly recommend not to book flight from them.
Response from Trippact.comJan 20, 2020
Hi Ms. Kaur, Greetings from Trippact.com..! We checked with the airline, there was a schedule change on your flight just few hours before your flight, and Airline have made your arrangements accordingly. And Regarding the reservation, once it's created it is non-transferable, no one else can travel on your Reservation. You also mentioned regarding baggage was missing, i would like to tell you baggage is totally airline responsibility and we have asked airline, as per airline they can assist regarding baggage at the airport or their baggage support contact center. We would like to apologize for the inconvenience caused, but we would request you to call us once if you face any problem regarding the tickets, we have a dedicated team for your any after booking query. Thanks & Regards Team Trippact
Sindhu R.
The worst travel agency I have ever used, very irresponsive and website says customer care 24/7 but there are not available most of the time.
Sai
I'd like to redact my review. I had a good experience with Trippact on my first booking and referred many of friends too. So, I called again for a new booking. This time, it was a whole new ball game. The person I talked to was Anuj and he was rude and smirking for everything I ask. He hung up twice on me and when I called back to talk to his manager, he hung up again. I'd never visit these guys.
Response from Trippact.comDec 15, 2018
Dear Customer, Thank you for sharing a great feedback! We're glad that you enjoyed booking with us. Thank you for being a valued customer. We look forward to being of assistance with your next travel plan. Kindest regards, Team TripPact
Kushal
They made a mistake in booking my ticket. I want a refund and all they are saying is they can not. Sheer nonsense and waste of time.
Response from Trippact.comSep 22, 2017
Hello Mr. Kushal. We totally understand your concern. We Understand there was a issue with 1 sector for domestic flight within India. For which we have taken responsibility and made changes and sent you the revised E-tickets. If you have any questions please call us or email us Thank You.