Johannesburg
Banned over a few cents – Terrible support
I have used Triple-A many times without any issues, but my recent experience was a total nightmare. Due to a small calculation error, I sent a payment that was short by just a few cents. I immediately contacted support, offering to pay the difference or requesting a refund so I could redo the transaction correctly. Instead of helping, they chose to permanently block my account, citing "regulatory requirements." It’s ridiculous to treat a loyal customer like a criminal over a tiny human error. Their support team is useless and only replies with automated templates. Avoid this service if you want a provider that actually values its users.
Response from Triple-AApr 28, 2026
Dear Johannesburg, We're sorry to hear about your experience and understand how frustrating this must be. To assist you promptly, could you please provide the following details: - Payout Reference ID - Email address used during the transaction Once we have this information, we’ll be able to locate your transaction to resolve this as quickly as possible. Thank you for your patience, and we look forward to your reply.