customer
Fees are unacceptable
Fees are unacceptable. Crypto is about payments without fees. Not %, just small 0.01-0.3 usdt for single transaction regardless of an amount.

Triple-A is a global payment institution licensed in the United States, Europe, and Singapore, enabling businesses worldwide to pay and get paid in both local and digital currencies.We empower businesses such as Razer, Farfetch, Alternative Airlines, Du, and Grab to reach over 700M digital currency owners, boost revenue, and optimize costs through stablecoin and cryptocurrency payments, while eliminating volatility, custody, and compliance risks. Our commitment is to build a more efficient, inclusive global payment ecosystem by bridging the gap between local and digital currencies.Registered with the United States Financial Crimes Enforcement Network (FinCEN), licensed by the Monetary Authority of Singapore (MAS), and Banque de France’s ACPR in Europe, Triple-A is trusted by over 1,000 enterprise businesses worldwide to make global crypto payments simple, secure, and cost-effective.
Triple-A (triple-a.io) has 415 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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customer
Fees are unacceptable. Crypto is about payments without fees. Not %, just small 0.01-0.3 usdt for single transaction regardless of an amount.
customer
Worst service
Response from Triple-AOct 27, 2025
Hi there, we've checked and processed the refund. Do let us know if you need any other help! Thank you
customer
Tarda mucho en enviar el pago
Response from Triple-AOct 16, 2025
Hola, ¡lo sentimos! No dudes en escribirnos a [email protected] para que podamos investigar y brindarte el soporte que necesitas.
Xrpking
First of all they closed my account while I still had money on it I was waiting for Redemption I redeemed $100 and never got to me and close my account stating that there was duplicate accounts when there is no duplicate accounts there's three different people in my home that have individual accounts real share the same internet that's the problem for them but we're all individuals we all have our own account I don't know what the problem is but they close my account and they didn't redeem the money that I won fairly I think they're liars and their Crooks and they scams
Response from Triple-AOct 16, 2025
We’ve checked our records and confirmed that a payout has already been successfully claimed. We recommend reaching out directly to that platform’s support team for further assistance on this matter.
customer
for 6.98 $ refund , service fee was 4.4 ! less than 3 $ left wth
Response from Triple-AOct 13, 2025
Hi there, Thanks for reaching out! There’s no service fee for refunds, the $4.40 you’re seeing is the blockchain network fee, which is charged by the blockchain network. This fee can vary depending on network congestion and transaction speed at the time of processing. We understand it can be frustrating, and we appreciate your understanding.
Fredy N.
I tried buying something off zuezx with crypto which took me to this service (triple a) I proceeded to send the crypto to the designated address my wallet (phantom) showed that my payment went through but triple a said it never received it so I contacted triple a’s support and they have yet to respond to me. Please be careful buying off this service as it seems there is no guarantee that it is safe.
Response from Triple-AOct 13, 2025
Hi Fredy, We're sorry to hear about your experience and understand how frustrating this must be. To assist you promptly, could you please provide the following details: - Payment Reference ID - Email address used during the transaction Once we have this information, we’ll be able to locate your transaction to resolve this as quickly as possible. We're sorry to hear about your experience and understand how frustrating this must be. To assist you promptly, could you please provide the following details: - Payment Reference ID - Email address used during the transaction Once we have this information, we’ll be able to locate your transaction to resolve this as quickly as possible. If you would like to provide this information privately, please reach out to [email protected] and mention this review. Thank you for your patience, and we look forward to your reply.
Hamady L.
Scammer they scammed my money 9.21 dollars no refund payment_reference=MJG-538017-PMT
Response from Triple-ASep 5, 2025
Hi Hamady Upon verification in our system, we indeed observed a short payment which is due to receiving less cryptocurrency than the required amount. You should have received an email with the instructions to top-up the missing amount. If the received amount fails to match the required, a refund will be initiated. How to prevent this situation from re-occurring? When proceeding with a cryptocurrency payment, always ensure to send the expected amount in cryptocurrency on the designated wallet address, in order to avoid any short payment scenario. Hoping this clarifies the situation.
AlAli
I have a failed transaction caused by their payment gateway. Despite providing all the necessary information, they keep delaying without any valid reason. They just say "we are investigating" and will get back to me once done, but no real progress is made. This situation doesn’t require complex blockchain confirmations or anything outside normal processes — it’s just endless stalling and feels like a scam. Very disappointed with their lack of transparency and accountability.
Response from Triple-AAug 13, 2025
Hi AlAli, We're sorry to hear about your experience and understand how frustrating this must be. To assist you promptly, could you please provide the following details: - Payment Reference ID - Email address used during the transaction Once we have this information, we’ll be able to locate your transaction to resolve this as quickly as possible. As we’re unable to see which email this is associated with, please contact our support team directly at [email protected] and reference this conversation for immediate assistance. Thank you for your patience, and we look forward to your reply.