Very Unsatisfied C.
Trinity Stamps Punish Customer For Their Mistakes
Put an extra charge to my credit card that they wouldn't release for over 10 days. I emailed their customer service with no reply. Finally I had to post to their Facebook page to get them to address my issue. Then out of spite for their mistake, they requested the post office not to deliver the package to my house. I had to pick it up at the post office.
Response from trinitystamps.comJul 5, 2025
I apologize that you were left with the impression that we charged you extra for an order. We do not handle the payment processing directly; this is done via Shopify. I see one purchase made by you, and I show that the order was delivered (we would not ask USPS not to provide an order that was paid for). I checked our customer service email, but never saw one from this email address you've listed. If you still believe there is a payment or delivery error, you can contact us by email at [email protected] or by phone at 360-403-0999. Thank you.