Steven
SCAMMER ALERT!
Do not waste your money on this website like I did. Order number: #T12411220328063920-F1 I ordered some items back in November to which they provided me a bogus tracking number on their website that came up blank and the items never arrived at my address. I’ve never had a problem receiving items at my address as it is a secure location. They were extremely unhelpful and didn’t seem to care about my experience, they tried to say the items did arrive showing me a different tracking number. USELESS!!! I suggest shopping around and using a more reputable company. UPDATE: again they reply to this review but don’t actually reply to my emails (nothing in my inbox and nothing in my spam folder… by the way, all their emails go to spam automatically if that’s not already enough proof). Why would I argue that I haven’t received my items 6 weeks after they were supposedly delivered? The package was never delivered and I opened up a complaint to have it resolved and they did NOTHING! They don’t care and they can reply on this website but they don’t reply to my actual emails so once again I have no products and nothing to show for my money. YOU ARE PATHETIC SCAMMERS! GIVE ME MY MONEY BACK!
Response from Triniful.comJan 21, 2025
Dear, after thoroughly reviewing the details of this order, we have found the following information: 1.Matching Order : The order information provided by you matches perfectly. The shipping addresses are consistent with the your account information. 2.Delivery Confirmation: The package was successfully delivered to the specified address according to the tracking information provided by the carrier. The tracking number [NY594528001] shows the package was delivered on [December,06,2024]. Given these facts, we believe that the transaction was authorized and that the customer received the product as ordered. We have attached the relevant documentation, including proof of delivery and order confirmation. We are committed to providing excellent customer service and would be more than willing to discuss this matter further with the customer if additional clarification is needed. In an effort to resolve this matter, we kindly request that you take the following steps: 1. Consult with individuals who may have accepted the package on your behalf (such as family members, roommates, or neighbors). 2. Check if the package may have been placed in a secure location (for example, on the front porch, in the garage, or with a neighbor). 3. Reach out to your local post office or delivery service provider to gather any additional information they may have regarding the delivery. And your email was also replied when we received your email. We're afraid our previous email response may have inadvertently gone unnoticed in your inbox. It is possible that our message was mistakenly filtered into your spam or junk folder. Please let us know how we can assist you further. Our email: [email protected]