Sonia
Problems or Issues
TriNet has always been helpful and courteous when any situation has come up that we need help with!

TriNet has been a trusted leader in providing comprehensive HR solutions tailored specifically for small and midsize businesses for over 30 years. TriNet provides flexible HR solutions tailored for small to medium-sized businesses, offering both a Professional Employer Organization (PEO) model and an Administrative Services Organization (ASO) option to meet your unique needs.. Our longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction.TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities.Key areas of service include industry-specific HR expertise, access to premium employee benefits through national and regional carriers, or the ability to sponsor your own benefits, and advanced proprietary technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits administration, time tracking, performance management, learning and development, and workforce analytics. This comprehensive platform empowers clients with real-time insights and streamlined processes.TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs.
TriNet (trinet.com) has 233 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Sonia
TriNet has always been helpful and courteous when any situation has come up that we need help with!
DR
Our managers don't always receive alerts when their employees request PTO. Additionally, the proxy set for the managers doesn't receive a copy. These issues were reported in June 2015 and still continue to be an issue. This is why companies use TriNet, as a main function, you would think PTO would be fine tuned.
Robert
We have partnered with TriNet for 4 years and have been extremely pleased with their services and the people we have worked with. TriNet has met all of our needs and always displays professionalism in how they conduct themselves. We would recommend them to anyone looking for a business partner that can provide all needed Payroll/Benefit/HR services in support of your company.
Terry
We have been with TriNet for a little over a year and found every staff member to be knowledgeable, helpful and customer service oriented. I am so glad to be working with them.
Bonnie
Our client contact, Nicole Nguyen, is amazing!
Christina
Switched to TriNet from Insperity a few years ago. It was a wise decision that saved us a lot of money. Both companies have excellent service, but we were paying for extra products and services we didn't need or use at Insperity. Now we have just what we need and the staff is friendly, helpful and knowledgeable, as well. I would recommend TriNet to any small business like ours that needs help with their payroll, benefits and HR issues.
Robin H.
Our experience with TriNet has been good. They provide good service and are knowledgable on general business issues. We are in more of a niche area and have specialized needs which I do not feel are always adequately addressed. I was hoping a larger company would have more experience or expertise to draw from than they apparently have the resources to do.
Joyce
TriNet is very customer oriented and easy to use.