Steve W.
The zipper bag broke and was replaced.
The zipper bag to hold my material in the Bubble Magic machine broke open and dumped everything into the ice and water. The machine is fine (I stopped it, drained and cleaned it right away), and Albert from Trimleaf replaced the bag quickly.
Response from TrimleafMar 21, 2024
Thank you for the feedback and more importantly, for providing us the opportunity to make things right for you! We appreciate the business and will certainly bring this to the manufacturer to ensure proper QC is followed. Appreciate you, Steve! 🙏