TrimleafTrimleaf is your go-to destination for all your cultivation needs. Our mission is simple: to empower growers, enthusiasts, and businesses with top-quality products and equipment from seed to harvest and beyond. We've become a trusted hub for all your cultivation and production needs. Take us along your growth journey! We're here to support you every step of the way.
Trimleaf (trimleaf.com) has 248 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Curtis W.
I got a little confused on the process! Trimleaf reached out and assured me my item would arrive in a timely manner! Great Customer Service is a thing of the past in the world we live in today! Nevertheless TrimLeaf went above and beyond!
Response from TrimleafMar 21, 2024
That's so kind of you to say! We truly believe in going above and beyond for our customers. 🙂🙂🙂
Anna C.
Excellent customer service. We ordered the trimmer on a Monday, and it came on Tuesday! We called a couple of times to ask some questions, and to make sure our payment went through. Albert was very helpful. The trimmer works great, and the price was right! Totally worth the investment. I would definitely recommend this company!
Response from TrimleafMar 21, 2024
Wow, that's fantastic to hear! We appreciate you trusting us with your order, and I'm ecstatic that you gave our company the opportunity to be part of your journey! Here's to saving time with your new trimmer. -Albert
Jody N.
The gentleman Albert has been a tremendous help navigating me through this process.. My merchandise arrived sooner than expected and cant wait to dive in.
Response from TrimleafFeb 22, 2024
I'm always happy to make the process as smooth as possible. If you have any questions along the way as you're setting up, please don't hesitate to reach out! -Albert
Tonya E.
I had several questions and concerns when deciding to purchasing my HR machine. When I emailed Trimleaf they responded very quick and answered my questions. I obviously had many questions late one night (almost midnight) and a rep actually called me and discussed all my questions. He was great!! I placed my order then found one my size for a few hundred dollars cheaper the next day and they price matched. I emailed them again and the offered a price match immediately. The best customer service I’ve had in a long time!
Response from TrimleafFeb 22, 2024
Thank you for this incredible review! It's wonderful to hear that our team went above and beyond for you. We truly value your business and look forward to continuing to provide you with excellent support.
Tony W.
I ordered 4 lights from Trimleaf and they shipped super quick, all was going really well until fedex lost one of them but Albert from Trimleaf was on it, got ahold of fedex and a few days later it showed up. Customer service was great, I will order more supplies from them for sure.
Response from TrimleafFeb 22, 2024
Thanks for the awesome review! We know shipping issues can be stressful, and I'm glad we could get things sorted. Customer satisfaction is our top priority, and we're always happy to go the extra mile. -Albert
Diana U.
It was a good experience. They were very helpful and informative.
Response from TrimleafFeb 22, 2024
We're so happy to hear that! Our team is always happy to help. Thanks for the review.
Gorg G.
Awesome Service, great Trimmers G
Response from TrimleafFeb 22, 2024
Thanks for your review! 🙌
JOSHUA M.
Fedex screwed up and the guys at Trimleaf worked to get the package here DESPITE Fedex's failures. Thanks guys.
Response from TrimleafFeb 22, 2024
We know shipping issues can be frustrating! We're so glad we could help get it sorted out. Thank you for your patience and the kind review.
