Anonymous B.
Customer Service is slow
Ordered a T-shirt from Trill MarketPlace and still haven’t heard one single update on the status of delivery. It’s been since October, am I not allowed to know when my item is arriving?

Marketplace of Subversive Streetwear
TRILL Marketplace (trillmrkt.com) has 154 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Showing 86 reviews with 1 star · Clear filters
Anonymous B.
Ordered a T-shirt from Trill MarketPlace and still haven’t heard one single update on the status of delivery. It’s been since October, am I not allowed to know when my item is arriving?
Michael W.
Ordered one item on October 4th and still have not received it.
Chris
Haven’t received my goods yet… ordered September 30 - will update when/if it comes through
Travis W.
I still haven’t t received my order yet or no reply order#9679.
Lee A.
Is a cheater team and a scam website, remind every one, don't order on this website, wait more than 2 month, service team is always reply with same message by email, after when u contact again no reply e-mail anymore.I can show it order receipt, payment and all the email to prove it not missleading.
kayla
Your asking for a review when I never received my items.
Sara
Absolutely poor customer service. I ordered a package in July and it was stated in the item description that the order will ship in 3-4 weeks. It is now November, and I have yet to receive my item. I have had to contact customer service at least 5 times in regards to my order, just to be told that "it's on its way" without any information as to when it will ship. Sometimes, I would email them and not get any response. I have had to fight just to get a tracking link, which has not been updated in over 2 months. I keep being told that my package is delayed, but am not being told when I will receive it. I have requested a refund of my order, and am being denied that. I keep being told my package is on it's way, there are delays, etc. but it has been 4 MONTHS and STILL no update. This was my first ever purchase on Trill and it will definitely be my last.
Gregory S.
I’ve had a great experience with Trill until my last order. It’s been over two months and I haven’t received my order. I’ve asked for a refund and I have yet to receive a response. Greg Scales