Customer
Customer service
Thank you for taking care of my issue . Love the products I’m almost 50 and look 30 . Thanks again

Trésure-Rare is not merely a luxury perfume and beauty brand; it embodies a philosophy, a statement, and a mindset — a symbol of having arrived and proudly showcasing your success.The name Trésure-Rare, French for "Rare Treasure," reflects the exceptional quality of its formulations. This prestigious line blends the refining power of gemstones, the exfoliating brilliance of diamond dust, and the smoothing properties of Deepwater pearls. These precious ingredients are carefully combined with cutting-edge plant stem cells, liposomes, phospholipids, and select minerals from around the globe to create unparalleled skincare elixirs — truly among the rarest in the world.Crafted with Swiss precision and under strict health department guidelines, every Trésure-Rare product is a testament to excellence. The brand’s elite team of skincare experts has spent years redefining the standards of age-defying skincare, with one clear goal: to restore skin to its most youthful, radiant appearance.Recognized as a finalist in the prestigious HBA (Health & Beauty America) Skin Care Prestige Category, Trésure-Rare has established itself as a leader in ultra-luxury skincare. Rooted in the tradition of fine perfume and impeccable craftsmanship, the brand is synonymous with quality, innovation, and distinction.
Tresor Rare (tresor-rare.com) has 1,246 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Customer
Thank you for taking care of my issue . Love the products I’m almost 50 and look 30 . Thanks again
Maria H.
I purchase the product at Bahamas.love it know about it for a year.cant really afford it but on our vacation my husband got it for me.after spending lots of money at home to my disappointment I discovered product was missing.for paying thousands $i think this MISTAKE is little bit pricey for me on the salesperson and very unprofessional I was crushed.never ever going to trust again.with little hope I phone the customer service and this beautiful lady STEPHANIE was amazing very professional and helpful.my experienced is sad but Stephanies help made me realize that is still good people out there don’t know what I would do with out her .Thank you STEPHANIE for your help sincerely Maria
Response from Tresor RareFeb 21, 2020
Dear Maria, Reading this kind of feedback is very rewarding and we appreciate you sharing your experience. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need :-) Best regards, Stephanie
Internet U.
The Tresor-Rare products are very high quality. I typically purchase them in-store when I travel to Fort Lauderdale each quarter, but decided to order online this time. The website prompted me to sign up for the email list and I’d get a promo code for a free item with purchase. Great! I knew I was going to buy something anyway, so why not get a free item? Within minutes of signing up, I had a promo code in my inbox. A few minutes later, attempting to use that promo code just gave me an error message that the code was invalid or had met its capacity. Talk about bait and switch. Ultimately, I tried to use the code out of principle several times over the next few days only to have it denied. I eventually ended up making my order without being able to take advantage of the promo code because, well, I needed my face wash.
No N.
I was talked into trying the express lift on my eyes. I have a large bag under one eye after having eye surgery. It was amazing how well it worked. Then I was talked into the facial treatment with the laser tool. Wow, I looked wonderful. So like the silly person I am I walked out of that store with thousands of dollars on my credit card. I realized I had been scammed by the time I returned home, because the bag had returned after I had been told the treatment would last at least 3 days. I have tried the lift on my eyes again and I am sure what I have is not what was used in the shop. It feels different and does nothing to reduce the bag under my eye. So my shipment of “free” products arrived today and I am so sad I fell for the hard sale. I know that I agreed to a no return or resale policy, but if this helps even one person keep their money I will be happy.
TUDORACHE C.
The eye zone concentrate is very good and the mask mystique is the best.And because they send me a gift exfoliating cream cleanser i recomended this combination
julie
I bought the tresor rare eye lift cream the applicator does not work. I like the results but the applicator is defective.
Response from Tresor RareFeb 14, 2020
Dear Julie, I apologize for the poor customer service you have experienced, please give us a chance to resolve this and email me when you have a moment at: [email protected] Please add: "Julie/trustpilot" to the subject line. Please provide with phone number and home address so I can better assist. Thank you, Stephanie
JG
Stephanie did a great job trying to resolve the bad experience I had at a local Tresor Rare store. I look forward to receiving the products discussed. Thanks again.
Winston
Quick and seamless process. The product was delivered when promised.