TrendysbReviews of trendysb.com

Response from TrendysbJan 15, 2025

Thank you for your feedback. We understand your concerns regarding the shoes you received, and we truly appreciate your honesty. If you compare the item with an authentic pair, we believe you’ll see the quality we strive to deliver. However, we completely understand if you are not satisfied with the product. We are more than happy to accept a return and provide you with a full refund. We take pride in offering quality products at competitive prices, and we are confident it would be challenging to find this shoe with similar quality at a better price elsewhere. Please feel free to reach out to us if you would like to proceed with the return or have any further questions. We are here to assist you. Sincerely, Steven

Response from TrendysbJan 11, 2025

We sincerely apologize for the frustration and disappointment you experienced with your recent order. Your concerns are very important to us, and we want to address them thoroughly. Firstly, we understand how upsetting it must have been to receive a product that didn’t meet your expectations. While we always strive to ensure our products are authentic and of high quality, we regret that this situation has led to such dissatisfaction. Regarding the condition of the shoes and the packaging, we requested photos to better understand the issue and provide a fair resolution. Upon reviewing the images, we noted discrepancies that led us to believe the shoes may have been used, as dirt and sand were visible on the soles. However, we recognize this may not align with your account, and we deeply regret any misunderstanding. Our goal is always to find a solution that works for both parties. To that end, we offered a partial refund and the option to return the shoes for a full refund. We stand by our commitment to resolving this issue fairly and invite you to reach out to us directly so we can assist you further. We value all feedback, as it helps us improve and ensure a better experience for all our customers. Thank you for taking the time to share your thoughts, and we hope to resolve this matter to your satisfaction. Sincerely, Kristina

Response from TrendysbDec 30, 2024

Due to the high value of the shoes, we are unable to process a refund without receiving the item in return. The shoes are authentic, and while resellers may price them at $300 or more, our goal is to ensure customer satisfaction and remain competitive. We’re confused as to why you wish to keep the shoes while also requesting a full refund. Please understand that we have already incurred shipping costs, in addition to the expense of the shoes themselves. If you’ve already received a refund for your order, kindly provide the details so we can verify and ensure all matters are handled appropriately. Thank you for your cooperation.

Response from TrendysbDec 27, 2024

Dear Daniel Clarke, Sorry because we mistake your orders with customer have same name. We’ve sent an email to you regarding your orders. FedEx has updated the estimated delivery date to December 30. Please check your email at daniel*[email protected]** for more details. If you have any questions or concerns, feel free to reply to the email, and our support team will be happy to assist you. Sincerely,

Response from TrendysbDec 20, 2024

Dear, customer, We are very regret because your order delay arrive, as we email for you, this pajamas set is made to orders, this peak season we got a big volume orders then the processing time is so slow, we very sorry about this, we see your orders still in transit and estimate it will arrive in the next 3-5 days, if you have any questions or concerns please reply to our email. Thank you