Dee B.
Do not spend your money with the…
Do not spend your money with this merchant!!! They will try every tactic rather than issue an exchange or refund. I ordered a size medium Women's Black Sheepskin Duffle Coat with Detachable Hood (pockets are non-functional, sewn to button tabs, therefore you cannot get your hands, phone, or anything else into the pocket). It was too small, wouldn't even fit my daughter, who wears a size 2. Also, how could I forget, the coats had a strong chemical-like smell, I had to leave them on a back porch for several days!!! I asked for an exchange/refund. Instead, they offered me “We’re happy to offer an exchange for your desired size for a $30 shipping fee. There’s no need to return the current jacket—this fee covers the shipping costs, and we’ll take care of the replacement item itself.” I agreed and paid the $30 fee. I received a monstrosity instead of an XL jacket; it appears to be a big-and-tall men’s XXXXXL. They asked for pictures and promised to get back to me within 24-48 hours, but they never did. They ghosted me!!!
Response from Trendy Leather JacketsMar 19, 2026
Dear Valued Customer, Thank you for your review, and we are truly sorry to hear about the difficult experience you have been through no customer deserves to be treated this way, and we completely understand your frustration. However, after conducting a thorough investigation of our records, we can confirm with certainty that the Women's Black Sheepskin Duffle Coat with Detachable Hood you mentioned is not a product we carry or have listed in our store. Furthermore, we have no record of this item being shipped by us to any customer. We did some research and discovered that this exact jacket appears to be listed with a company called Trendy Jackets a completely separate business that is in no way affiliated with us, Trendy Leather Jackets. Given the similarity in our names, we believe this may be the source of the confusion, and we sincerely apologize that this mix-up has caused you additional stress on top of an already frustrating situation. We kindly urge you to: -Check your original order confirmation email for the exact company name - Review your payment statement to identify the correct merchant -Contact Trendy Jackets directly to seek the resolution you rightfully deserve We genuinely hope you are able to get your refund or exchange sorted as quickly as possible. Warm regards, Trendy Leather Jackets Customer Support Team




