Wes J.
No concept of customer service
I order a lot of products online from various vendors, but I should have researched this scam site before making my first purchase, then I would have saved myself from aggravation. I placed an order for an item from their website, but unbeknownst to me was that the picture they had posted was not the item I thought I was buying, so of course what I received was completely different from what I was expecting. In the course of emailing them, a person named "Samantha" made it sound as if it was my mistake, but they would be happy to exchange the item for what I thought I ordered as long as I paid the return shipping cost and shipping for the correct item (shipping wasn't cheap, item is heavy). What kind of business forces their customers to pay for a mistake made by the business? They will NEVER receive another penny from me and I will do my best to make sure no one else makes the same mistake of doing business with this poor excuse for a business.