Henry E.
Order is a no-show
I ordered something back in November, was charged, then it never showed up. It's now February of the following year.
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Trending VIP (trendingvip.com) has 109 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Henry E.
I ordered something back in November, was charged, then it never showed up. It's now February of the following year.
Debbie P.
Bought a pair of the magic gloves. They came while I was away so I opened the packet 3 days after it was delivered. I used them the next day when j found a hole in the right glove. I wrote to them but no answer. I wrote several times. It wasn’t until I wrote a bad review in internet did they reach out ONLY to say they do not exchange or refund after 48 hrs!!! This is the worse customer service I have ever seen!!!
Bryan H.
I bought a car detail gun. The box came crushed and the gun is broken. I contacted them, they wanted a video of it being broken. After sending the video they sent an email and said sorry we can’t help. DO NOT BUY ANYTHING from them. Cheap Chinese crap! They won’t refund my money, or replace the broken parts. You were warned!
Dalea A.
I purchased two pairs of the magic silicone gloves. They were very ineffective. The bristles are so soft that they do not remove any food from your dishes. Also, because you have to put soap on the gloves, this means that when you rinse your dishes, you have to remove one glove off to ensure that all of the soap is removed from the dish. What is worse is the customer service. I emailed them to find out how to return them and they said they only accept unused items in their original packaging. How on earth is one supposed to know that their gloves are ineffective without trying them first? This company knows exactly what it is doing. It is selling an ineffective product and making it so that the product cannot be returned so that they can keep your money.
Deon
Ordered a tempered glass cover for Samsung s8, waited 3 months and enquired to be advised that shipment is stuck in transit and a new one will be sent. At this point, I already asked for a refund but they assured me a new one will be sent immediately. After another 3 months if finally arrived although whilst we were on holiday for a month so could only collect it when we returned. For the item and what cheap rubbish, nothing like advertised, it actually cracked whilst placing it onto my screen. When I emailed and asked for a refund I was advised that policy is for refunds only within 48 hours of item being delivered. Now they say it was delivered in Oct already but I was only advised in Dec that item is ready and could only collect in Jan as we were overseas. I will never use this company again, inconvenience and extremely low quality products. Be warned.
Rico L.
Do not use this site !!! You will not get your order.. you will get a fake tracking number!!! I’m warning you now!!! I got my money back but I had to dispute through my bank and wait 2 weeks..
Kathy R.
The do false advertising and the changed their customer support email so that you can't contact them. I will never buy anything from them again
Ashlee
Terrible! This website is a joke! I ordered a “blanket” & when it finally arrived it wasn’t big enough to cover a baby! I contacted customer service multiple times, they have no phone number! They offered me a refund if I shipped the napkin back! I was shocked they wanted it back! Shipping costs were over $25 to China & I still have not received a refund. This was over a year ago. I’m so mad that this company is still operating like an actual business. I’ve tried reporting them for the scam they are!