TreecardReviews of treecard.org

I just checked my Child Support card. Somehow they got a hold of that number. They attempted to charge me 83.88!!! There’s NOTHING I’ve authorized for that much! SAVE YOUR MONEY AND DONT TRUST THIS COMPANY!

Scam! Horrible customer service. I purchased some clothes through the app. Next day I received notification that one piece won’t be shipped but I will get refund in no more than 7 days. After 10 days still no refund. I contacted them and they said thank you for the patience refund should be on my account in 5 days… Now it’s been 3 weeks and still nothing I contacted them again and now they are telling me to contact my bank because they refunded it 3 weeks ago which is BS. My bank told me that they never refunded anything.

Had a really bad experience with their product and team. Tried to claim my reward points that I was saving for almost a year and when I tried to, they removed the reward. When I asked if I could still claim it, I got zero response. Their reward center has worsened a lot since they started.

Scam. They were charging $15 a month in not twice a month to no knowledge of me or option to cancel. No one on their support team tried to help me

I cannot, in good conscience, recommend Treecard. I am incredibly sad to say so, as I felt really good about doing something so simple to help the planet, and was having a lot of fun with the rewards I could get for getting my points. As many here have said though, they closed my account, and when asked why, stated that they could not tell me. I had not even been very active using it the last month, and cannot think of a reason why they should have reason to cancel it. I was in the middle of a Succulent Box subscription, which has now been cut short as well. My recommendation is, if you do decide to proceed with getting a Treecard, wait a few months before reviewing to see if your account gets closed with no explanation, too.

This was advertised in UK social media, I originally signed up but my position in the waiting list never moved (169,148). I recently rejoined over a year later and the number hasn't moved. The website and app has little bugs that prevent then being navigated properly. And I think they are now/always were US focused, so even if the queue ever moved, I don't think I'd be eligible. But their app/site doesn't mention operating countries.

Limited my account without explanation. Poor experience.

It was all good until they just randomly shut down my account for no reason. I had been using them for almost 8 months and had spent thousands on the card, at least a few hundred every month. Then I just get an email saying they "regret to inform you that we will not be able to move forward with your Treecard account". I cannot even imagine why they did that. I don't travel, I didn't dispute any charges, I don't use a VPN. The worst part is that they just ran away with all the reward points I earned and all I get is the same "Sorry, sucks for you" reply when I ask about it.