Treble HealthReviews of treblehealth.com

I was able to book a free consultation from Japan, and I could not find any clear information beforehand indicating that patients based outside the US were ineligible for treatment. My consultation was subsequently cancelled because I am based in Japan. I was then specifically directed by Treble Health to contact their team for information about what support or other options they could offer international patients. I contacted the email address provided and followed up several times, but received no response over the following two weeks. I find this particularly disappointing given that I was explicitly directed to contact them for this information. Meanwhile, even after my consultation was cancelled because of where I live, I have continued to receive frequent promotional emails from Treble Health encouraging me to book free consultations. Overall, this has been a frustrating and unnecessary waste of my time and energy. The experience also left me feeling that little consideration is given to international patients who may already have had to overcome significant barriers and summon the courage to reach out across borders in search of help. It leaves me questioning whether there is simply little interest in assisting someone once it becomes clear that they cannot become a paying patient.

Started with them in Aug/Sep of 2024 due to an ear injury from an assault. Suffered from tinnitus and hyperacusis. The first person they paired me with was nice but she wouldn’t schedule meetings/follow ups for months. And my ear equipment (the left ear had issues/stopped working) I requested a refund and they offered to pair me with someone else (I agreed but wasn’t to confident in the equipment) the second person was nice but my equipment gave out again ( it had issues/stopped working like 2-3 times in about 8 months and the services overall didn’t help much as far as reduction) I didn’t care to put the effort in to continuous get the equipment fixed and I’m such an introvert so I let it go. I requested a refund and found out it is actually a partial refund. The partial refund was actually smaller than it was supposed to (they short me by $300 due to an internal misunderstanding and I eventually gave up the back and forth) In my opinion, my case should have been granted a full refund being since I was not provided the proper consistent help in the first crucial 6 months of therapy immediately after my trauma.

I was pressured to spend $5000 on devices I ultimately did not need. The CBT promised was nonexistent. I ultimately worked with a qualified CBT for tinnitus specialist and fully habituated without hearing aids and maskers. It cost me under $1000.

They pretend they have a secret for curing tinnitus. They won’t even tell you what it is until you go through two zoom meetings all this is a hearing aid company.

Sympathy or empathy was not genuine. Obvious was just interested in getting my money.

Treble Health advertises a free consultation. Despite confirming mine, they never showed up or bothered to respond to my email asking what happened.