Ashley V.
Please could you explain how my…
Please could you explain how my negative review has been erased from the Trustpilot site. Secondly I have had all my emails written to you deleted from my gmail.
Book the affordable domestic and international flight tickets from airlines travels agency via Travomart, Get the best price guaranteed flight tickets, Affordable air tickets, Domestic deals, International deals, Airline deals, easy online reservation.
Travomart (travomart.com) has 8 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 2 reviews with 1 star · Clear filters
Ashley V.
Please could you explain how my negative review has been erased from the Trustpilot site. Secondly I have had all my emails written to you deleted from my gmail.
Sammy
Beyond Scam. I was searching for Qatar Airways phone number and their number pop up on my search. When I called they never ever told me that they are not Qatar airway. the agent proceeded to change my flight and asked me security questions then he informed me that to change the flight I need to Pay $ 530, I was wait I have insurance on the flight then he became rude where I had to put him back in his place and hang up on him. Then I realized I didn't call Qatar Airways. I called Qatar airways and they changed the ticket for free
Response from TravomartJul 30, 2021
Dear Sammy, We apologize behalf of our team for what happened. It was unacceptable and will never happen again. The representative that you spoke with didn’t actually hang up the phone – I was informed that he tried to transfer your call but it must not have gone through. Since the call dropped a second time, you might want to check your phone service provider. We pride ourselves on our service, and would never do something like that. Again, very sorry for the inconvenience. Please contact customer support for any further concerns you might have – our customer service agents are always very happy to help.